J059--Strax/Hiperwall/AV Support Services- Greater Los Angeles VA Healthcare System

The Greater Los Angeles VA Healthcare System is seeking commercial services for STRAX, Hiperwall, and Audio Visual (AV) support under a Firm Fixed-Price contract with a base year running from July 1, 2026, through June 30, 2027, and up to four one-year option periods extending through June 30, 2031. The solicitation, numbered 36C26226Q0563, is a Total Small Business Set-Aside under FAR 19.5, targeting NAICS code 811210 for computer and office machine repair and maintenance. Offerors must provide both a priced and non-priced proposal, submitted electronically by May 19, 2026, to the designated VA contracting specialist. Evaluation will be based on two special responsibility factors: possession of current, verifiable OEM certifications for critical technologies including STRAX, Hiperwall, Crestron, Extron, QSC, Cisco, and others, and documentation of at least three years of onsite and remote support experience with these systems. The award will be based on best value, considering both technical capability and reasonable pricing, not on a lowest-price technically acceptable basis. The contract requires full compliance with FAR and VA-specific clauses, including worker protections, whistleblower rights, labor standards, and cybersecurity restrictions such as prohibitions on Kaspersky and covered telecommunications equipment. All personnel must hold valid certifications, and contractors must ensure continuous system uptime, prompt response to incidents within 24 hours, and support of emergency management systems across multiple VA medical facilities in California. Performance will be administered from the Network Contracting Office 22 in Long Beach, CA, with payment processed through the VA’s electronic invoicing portal and subject to Electronic Funds Transfer. Contractors must also meet unique security requirements including compliance with NISP, VA Directive 0710, and exclusion of foreign-controlled entities, and must maintain required insurance levels covering general liability and workers’ compensation. No specific packaging, marking, or preservation standards are defined in the available materials, and while the contract includes option provisions and a five-year potential duration, exact pricing, total value, and detailed CLIN descriptions remain unpopulated in the public data.