This Solicitation opportunity from Ohio was posted on January 20, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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JFS Soft Skills Training for County Job and Family Services Case Workers

Closed

SRC0000036380State & Local

Submission Closed02/20/2026, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 621330

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7 days ago

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in 1 day

AI Contract Overview

The State of Ohio is seeking a qualified vendor to develop a comprehensive set of soft skills training modules specifically tailored for County Job and Family Services caseworkers. This initiative is part of Ohio Job and Family Services' broader effort to transform service delivery by fostering stronger, trust-based relationships between caseworkers and clients. The training will cover critical areas such as empowering clients in financial self-sufficiency, motivational interviewing, de-escalation techniques, trauma-informed care, recognition and response to family violence, and awareness of behavioral health issues including mental health and substance use. Additionally, the training aims to support workforce well-being by equipping caseworkers and supervisors with strategies to manage stress, reduce burnout, and improve staff retention. The modules must be engaging, grounded in adult learning principles, accessible to a diverse workforce, and compatible with the existing Learning Management System used by ODJFS and county partners. This solicitation is a 100% Minority Business Enterprise (MBE) set-aside, requiring proposals only from vendors currently certified as MBEs by the State of Ohio. The awarded vendor will be responsible for delivering short, user-friendly, on-demand training content alongside a “train-the-trainer” program to enable ODJFS or county trainers to deliver sessions independently. All training materials, including editable versions and final formats, must be fully owned by ODJFS and supplemented with guides, references, and tools to assess participant learning and gather feedback to ensure continuous improvement. This comprehensive solution is designed to enhance the skills and resilience of caseworkers while improving the quality and personalization of services offered to human services and child support recipients across Ohio.

General Info

Ohio seeks MBE vendor to develop soft skills training modules for Job and Family Services caseworkers.

Agency

Ohio Job and Family Services

NAICS

621330 - Offices of Mental Health Practitioners (except Physicians)

Place of Performance

Columbus, OH, USA

Set-Aside

NONE

Documents

Ohio Department of Job and Family Services Model Contract Template FY2627

18 pages · contract-document

High

RFP SRC000036380 Cost Proposal Workbook for Soft Skills Training

7 pages · cost-proposal-workbook

High

RFP SRC000036380 Soft Skills Training for County Job and Family Services Case Workers

58 pages · rfp

High

SRC0000036380 JFS Soft Skills Training RFP

rfp

High

Supplement 1 - MBE Participation Packet for Ohio State RFP

5 pages · mbe-participation-packet

High

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedJan 20

Solicitation

Response DeadlineFeb 20

Deadline has passed

Submission Closed

02/20/2026, 12:00:00 AM UTC

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Organization & Contact Information

AgencyOhio Job and Family Services

ContactsNo contacts available

OfficeN/A

Organization / AgencyOhio Job and Family Services

Office AddressN/A

ContactsNo contact information available

Full Description

The State requires a solution that will create a set of soft skills trainings for County Job and Family Services case workers. ODJFS is seeking one (1) qualified vendor experienced in training development for health and human service professionals with knowledge of adult learning. This solicitation is a 100% MBE set‑aside. Only Offerors **currently certified** by the State of Ohio as Minority Business Enterprises may submit a Proposal. Certification must be active at the Proposal due date, at Contract award, and throughout the term of the Contract. The State’s MBE set‑aside procedures follow R.C. 125.081. If no Proposal is submitted by a certified MBE, the State may proceed according to usual procedures. Proposals must clearly demonstrate the vendor’s capability of providing services as described in this RFP. ODJFS is committed to supporting Ohio’s families by shifting from transactional service delivery to a transformational model. This shift emphasizes the importance of caseworkers building stronger, trust-based relationships with clients—enabling more effective, personalized support. The proposed training modules should be engaging, accessible, and grounded in adult learning theory to ensure that learners can apply these skills in real-world settings. Additionally, trainings should be designed for seamless compatibility with the existing Learning Management System (LMS) used by ODJFS and its county partners. The solution will create training modules that help Job and Family Services (JFS), and county partner caseworkers build important soft skills to improve service to human services and child support program recipients. These trainings will cover: Empowering clients to manage their finances and build long-term self-sufficiency Motivational interviewing Calming tense situations (de-escalation) Understanding trauma (trauma-informed care) Recognizing and responding to family violence Awareness of behavioral health (including mental health, and substance use)
An additional goal is to help caseworkers and supervisors handle stress better, reduce burnout, and lower staff turnover. The training will be designed to work well for people of all ages and experience levels in the workplace.The training modules will be short, easy to use, and available on-demand through the current Learning Management System (LMS). The solution will also include a “train-the-trainer” program so that ODJFS or county trainers can teach others how to deliver the training. Trainings should be fully documented and supplemented with simple guides and reference resources. All materials must be owned by JFS in an editable format as well as in final format.In addition, the training modules must include tools to assess what participants have learned and collect feedback on how effective the training is. This should help ensure the training is meeting the identified goals and can be improved over time.The Scope of Work is provided in further detail in Part 1 – Scope of Work.