Kaʻū ʻOhana Support Services

Solicitation SSD-26-POS-9886, issued by the Hawaii Department of Human Services, seeks a provider to deliver Kaʻū ʻOhana Support Services. These community-based child welfare prevention and family support services are designed for families in the Kaʻū district of East Hawaiʻi to strengthen family units and prevent unnecessary foster care placements. The scope of work includes comprehensive assessments, individualized program planning, intensive parenting support, life skills groups, case management, and outreach services for both child welfare services branch involved and non-involved clients. The selected provider must maintain a physical facility within the Kaʻū district that complies with Americans with Disabilities Act requirements and is responsive to the rural, geographically isolated nature of the region. The contract carries an anticipated annual funding amount of 197,259 dollars, with a maximum total term of five years and six months. Award decisions are based on a three-phase evaluation process: a pass/fail review of mandatory requirements, a 100-point scored application focusing on work plans and performance measures, and a final notice of award. Key performance metrics include contacting 90 percent of referred clients within two business days and completing screenings within five business days of initial contact. The provider is required to submit monthly expenditure reports and invoices by the 15th of each month and must maintain certifications through Hawaii Compliance Express. Proposals must be submitted in PDF format, with the cost proposal provided in Excel, by November 23, 2026.