LeanDepotManagementSystem LDMS SustainmentSupport

Purpose This requirement is to provide the GSS/SALWD and the Small Arms Program Office (SAPO) with LDMS user support, accounts, help tickets and server administration (backups, security, patches, hardware, failures, etc.). The information provided in this presolicitation is subject to change and is not binding on the Government. Under this contract, the Contractor shall provide the GSS/SALWD (Joint Base San Antonio, TX) and SAPO (Robins AFB, GA) with continued LDMS sustainment support. Specific LDMS GSS/SALWD sustainment services are as follows: Contractor shall provide Level Of Effort (LOE) sustainment of LDMS for a 12 month period contract award. LOE sustainment may require tailoring to support Limited LDMS deployment due to the lack of D035K. Some of the service and support tasks requried from the Contractor are as follows, but not limited to: shall monitor the connectivity and stability of GSS and SAPO to the LDMS Server at Robins AFB, GA; shall perform server administration (backups, security, patches, hardware failures, etc.); shall provide user support (management of accounts, help ticket support, etc.); and shall assist with uploads of equipment inventory, parts/kits, customer names, vendors, tooling and Illustrated Parts Breakdowns. Brief Description The GSS performs small arms and light weight depot repair and provides weapons sustainment in support of the SAPO. Systems include ground-fired rifles, carbines, handguns, grenade launchers, shotguns, and machine guns. They also modify and manufacture special tools and fixtures. Gunsmiths may perform weapons inspections and repairs on all small arms and light weapons assigned to the Air Force. They evaluate and provide technical solutions to complex small arms problems. In addition, they assist in evaluating new and emerging technologies to be used in the small arms arena to satisfy new requirements. Gunsmiths also support the USAF Shooting Team, National Match, Royal Air Force Atlantic Challenge, Defender Challenge and other competitions as requested and approved. Gunsmiths provide rapid response affecting the entire Air Force, complete weapons system or satisfy an urgent and compelling war fighter's need. The GSS provides a unique capability that does not exist in base intermediate shops or DoD depot-level overhaul facilities. LDMS sustainment allows continued visibility and traceability of all weapons/parts to meet Financial Improvement and Audit Readiness (FIAR) compliance. This will also facilitate the GSS in operating and functioning as a depot repair facility and keeps them aligned with maintenance information systems already in use today by other USAF depots. As an integral part of the AF maintenance and supply data tracking, it must maintain an interface/data exchange with current legacy and future systems to include but not limited to: D043-Master Item Identification Control System The contractor shall actively and responsively coordinate with designated GSS and SAPO team members participating in LDMS sustainment operations. Expertise and Skills Sought: Program Management Support At least 5 years of experience managing software, server administration, or database projects. System Operational Support At least 5 years of experience supporting and managing one or more servers within the U.S. Air Force network infrastructure At least 5 years of experience supporting and managing databases within the U.S. Air Force network infrastructure At least 3 years of experience working with legacy supply systems such as D043 and D035K and associated integration At least 3 years of experience working with Lean Depot Management System integration DoD approved information assurance workforce certifications for necessary IA personnel as listed in the current version of DoD 8570.01-M. At a minimum: CompTia Security+ is required for the System Administrator (SA), Database Administrator (DBA), and Information Assurance Officer (IAO) The contractor shall possess at a minimum the following: Intensive and progressive knowledge and experience with LDMS and related infrastructure to ensure proper interface with existing legacy systems User help desk and DD2875 validation LDMS help desk support for troubleshooting and report functions The effort is anticipated to be Firm-Fixed Price (FFP) with a period of performance of 12 months. The Government anticipates to award this sole source effort to Raytheon Company, CAGE Code 4U884, in accordance with FAR Part 6.302-1, Only one responsible source and no other supplies or services will satisfy agency requirements. Responses must be received no later than close of business 10 September 2020.