Local & Long-Distance Telecommunications Service - Joint Base Elmendorf-Richardson, Alaska - Amendment 1

Solicitation FA500026Q0047 is a request for a single firm-fixed-price contract to provide comprehensive, continuous 24/7/365 telecommunications services for Joint Base Elmendorf-Richardson, Alaska. The scope includes local, domestic long-distance, international long-distance, and toll-free services, averaging 90,000 calls monthly. The contractor must ensure an operational reliability of 99.999 percent and provide all necessary transmission facilities and equipment, including enterprise-grade Session Initiation Protocol connectivity. Compliance with FCC, PUC, Department of Defense, and Air Force standards is mandatory. The contract includes multiple performance periods starting January 1, 2027, with a requirement for service cutover to be completed within 90 days of award without disruption. Award will be based on the Lowest-Price Technically Acceptable procedure, evaluating the lowest total evaluated price among technically acceptable vendors. Technical acceptability depends on the submission of a realistic Incident Response Plan capable of achieving a one-hour on-site response for high-priority outages and a detailed Installation and Cutover Plan. The procurement is open for full and open competition and is not set aside for small businesses. Contractors must comply with NIST SP 800-171 cybersecurity standards and utilize the Wide Area WorkFlow system for invoicing. All equipment must be delivered FOB destination, and the contractor is responsible for adhering to Department of Labor wage determinations for Alaska.