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Locality-Based Welfare Advice and Casework Services

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The Locality-Based Welfare Advice and Casework Services subcontract involves providing free, independent, impartial, and confidential welfare support for prime contractors working on City of Bradford Metropolitan District Council projects. The service provider is responsible for delivering direct advice, executing active referrals, and providing advocacy across five distinct Bradford localities. To ensure professional standards and privacy, the provider must utilize secure facilities for consultations and maintain robust case management systems. Key operational requirements include mandatory safeguarding certifications for all personnel involved. The successful contractor is expected to deliver comprehensive welfare advice services, documented completed casework, and detailed referral reports. This engagement is managed under the City of Bradford Metropolitan District Council, with a response deadline set for December 4, 2026.

General Info

Provider delivers free welfare advice and casework across five Bradford localities by 2026.

Documents

This scope was carved out of CBMC-PTR-291-2026-27.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Welfare Advice Services and Advice Network Support & Training Services

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Organization & Contact Information

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AgencyCity of Bradford Metropolitan District Council
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs free, independent, impartial, and confidential welfare advice and casework for prime contractors on City of Bradford Metropolitan District Council projects. Provides direct advice, executes active referrals, and provides advocacy across five Bradford localities. Utilizes case management systems and secure facilities for confidential consultations. Requires safeguarding certifications. Delivers welfare advice services, completed casework, and referral reports.

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NAICS: 624190
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International
Welfare Advice Services and Advice Network Support & Training Services
Solicitation # CBMC-PTR-291-2026-27
The City of Bradford Metropolitan District Council is procuring Welfare Advice Services and Advice Network Support and Training Services to assist residents facing financial hardship, poverty, and barriers to support. Funded through the Crisis and Resilience Fund, the initiative is divided into two lots. Lot 1 focuses on providing free, impartial welfare advice, casework, and representation across five Bradford localities, utilizing a no wrong front door approach to coordinate a network of subcontracted organizations. Lot 2 centers on workforce development, quality improvement, and network coordination for the Bradford District Resilience and Advice Network, including the delivery of a district-wide training program and the establishment of accredited welfare advice pathways. These services are designed to align with the Council's Anti-Poverty Strategy to improve financial resilience and increase benefit uptake for vulnerable residents. The contract is estimated to have a total value of 21,102,592 GBP excluding VAT. It features an initial two-year term starting April 1, 2027, with the option for two additional 24-month extensions, bringing the maximum potential duration to six years. The procurement is an open procedure particularly suitable for small and medium-sized enterprises and voluntary, community, and social enterprises. Award decisions will be based on a Most Economically Advantageous Tender approach, with a heavy weighting toward quality at 85 percent, social value at 10 percent, and price at 5 percent. Tenders must be submitted electronically by December 4, 2026.
Other Individual and Family Services

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