This Pre-Solicitation opportunity from Department Of Health And Human Services was posted on August 7, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
MAINTENANCE AGREEMENT FOR CYTEK AURORA 5 LASER FLOW CYTOMETER
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The National Institutes of Health plans to award a Firm-Fixed-Price Purchase Order to Cytek Biosciences for preventive maintenance and repair services on the Cytek Aurora 5-Laser Flow Cytometer under solicitation number 75N98026Q00980. This action is justified under FAR Part 6.302-1 due to Cytek Biosciences being the sole responsible source capable of servicing the instrument, as the device requires proprietary replacement parts, specialized firmware and software, proprietary diagnostic tools, and manufacturer-specific calibration and alignment procedures that are exclusively controlled by the OEM. Only factory-trained and OEM-authorized engineers possess the necessary expertise to perform these tasks without risking instrument malfunction, inaccurate data output, or extended downtime. Use of unauthorized third-party service providers would compromise the instrument’s performance and may void the manufacturer’s technical support and access to future updates. The contract is not open for competitive bidding, but small businesses may submit capability statements to demonstrate potential performance ability, though the government retains full discretion on whether to open competition. The award is expected within five days of the notice date unless an alternative qualified vendor is identified. Responses must be emailed to vensonm@mail.nih.gov no later than 9:00 a.m. EDT on August 12, 2026, with performance to take place in Bethesda, Maryland.
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Place of Performance
Bethesda, MD, 20892, USASet-Aside
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Submission Closed
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Full Description
Notice of Intent: MAINTENANCE AGREEMENT CYTEK AURORA 5 LASER FLOW CYTOMETER
(75N98026Q00980)
The National Institutes of Health intends to award a Firm-Fixed-Price Purchase Order to Cytek Biosciences.
In accordance with FAR Part 6.302-1, Cytek Biosciences is the only responsible source capable of providing the required preventive maintenance and repair services for the Cytek Aurora 5-Laser Flow Cytometer.
Cytek Biosciences maintains exclusive access to the proprietary replacement parts, firmware, software, diagnostic tools, calibration procedures, and engineering documentation required to maintain and repair the instrument. These proprietary resources are not available to third-party service providers.
In addition, the calibration, alignment, and repair of the Aurora's complex optical, laser, detector, and fluidics systems require factory-trained and OEM-authorized service engineers. Preventive maintenance and repairs performed by personnel who are not authorized by the manufacturer could result in improper calibration, degraded instrument performance, inaccurate analytical results, and increased instrument downtime.
Only Cytek Biosciences can provide OEM-certified replacement parts, validated service procedures, proprietary software and firmware updates, and manufacturer-authorized engineering support necessary to maintain the instrument in accordance with the manufacturer's original performance specifications. Use of non-OEM service providers may also affect the manufacturer's service support and limit access to future technical assistance.
This notice is not a request for competitive quotes. Cytek Biosciences is the provider of this service. However, any available small businesses (e.g., 8(a), service-disabled veteran owned small business, HUBZone small business, small disadvantaged business, veteran-owned small business, and women-owned small business) as stated herein may submit a written capability statement that clearly supports and demonstrates their ability to perform the requirement. A determination by the Government to compete this proposed award based upon responses to this notice is solely within the discretion of the Government.
It is anticipated that an award will be issued approximately five (5) days after the date of this notice unless the Government determines that another vendor has the capability to meet this requirement.
Please email responses to vensonm@mail.nih.gov no later than 09:00 a.m. EDT on August 12, 2026.
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