Maintenance Agreement for Nutanix NX-1065-G5 with associated hardware and software

This is a Small Business Sources Sought notice. This is NOT a solicitation for proposals, proposal abstracts, or quotations. The purpose of this notice is to obtain information regarding: (1) the availability and capability of qualified small business sources; (2) whether they are small businesses; HUBZone small businesses; service-disabled, veteran-owned small businesses; 8(a) small businesses; veteran-owned small businesses; woman-owned small businesses; or small disadvantaged businesses; and (3) their size classification relative to the North American Industry Classification System (NAICS) code for the proposed acquisition. Your responses to the information requested will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible. An organization that is not considered a small business under the applicable NAICS code should not submit a response to this notice. This notice is issued to help determine the availability of qualified companies technically capable of meeting the Government requirement and to determine the method of acquisition. It is not to be construed as a commitment by the Government to issue a solicitation or ultimately award a contract. Responses will not be considered as proposals or quotes. No award will be made as a result of this notice. The Government will NOT be responsible for any costs incurred by the respondents to this notice. This notice is strictly for research and information purposes only. Background: The Nutanix NX-1065-G5 with associated hardware and software located in Atrium Building, room 337 is a critical component in carrying out the NINDS mission. This device and associated software provide the storage location and virtual server hosting for most NINDS, OD and DER systems. The system is currently covered under Nutanix's contract for serial number 18FM6G290346/ 18FM6G280259 which expires on July 26, 2019 initially purchased on PO HHSN316201500027W/26500003. Purpose and Objectives: The purpose of this requirement is to obtain preventive maintenance services on existing Government-owned laboratory equipment manufactured by TerraCotta. The contractor shall be an Original Equipment Manufacturer (OEM) Authorized Service Provider of the Nutanix NX-1065-G5, and all services shall be performed by OEM certified factory-trained technicians using genuine OEM parts. Project requirements: NINDS requires an annual Nutanix certified Production support subscription resold by a certified Nutanix partner. This support shall include 24x7x365 Technical Support, NBD Hardware Replacement, and Nutanix U.S. Federal Support that includes 24x7 direct access to full-stack support on U.S. soil through an exclusive 1-800 number for the Nutanix NX-1065-G5 system with associated hardware and software located at 6101 Executive Blvd. Room 337, Rockville, MD 20852. Specific items to be supported are as follows: Qty PN Description 2 S-FED-PRD-1065-G5-1YR 1YR Production System Support for Nutanix NX-1065-G5 (covers all nodes). 8 L-ULT-1065-G5-1YR License, 1YR Ultimate entitlement for NX-1065-G5 License 8 LIC-PRS-PRO-1YR-1 License: Prism Pro Edition, 1 Years Prism Pro, 1 node, valid for 1 year 16 S-NRDK-HDD-8TB-1YR Support for non-returned 8TB HDD replacement, 1 yr (Per drive) 8 S-NRDK-SSD-1920GB-1Y Support for non-returned 1920GB SSD replacement, 1 yr (per drive) Only Nutanix direct support resold by the contractor is acceptable. Proof that it is Nutanix direct support is required. Anticipated period of performance: Base year (7/27/2019 - 7/26/2020) Option year 1 (7/27/2020 - 7/26/2021) Option year 2 (7/27/2021 - 7/26/2022) Option year 3 (7/27/2022 - 7/26/2023) Other important considerations: none Capability statement /information sought. Clearly indicate whether respondents must provide, as part of their responses, a capability statement, "white paper," answers to questions/issues, etc. This may include requests for: - respondents' opinions about the difficulty and/or feasibility of the potential requirement or proposed acquisition, possible solutions and approaches that may currently exist in the marketplace, and information regarding innovative ideas or concepts; - information regarding respondents': (a) staff expertise, including their availability, experience, and formal and other training; (b) current in-house capability and capacity to perform the work; (c) prior completed projects of similar nature; (d) corporate experience and management capability; and (e) examples of prior completed Government contracts, references, and other related information; - general information regarding the respondent's estimate or rough order of magnitude of the effort or time that may be required for completion of the work. (NOTE: This type of information may only be requested as part of an RFI. However, care must be exercised in requesting such information. Information requested must be: (a) necessary; (b) broad in scope; and (c) used for planning purposes only. Detailed estimates must not be requested.); The respondent must also provide their DUNS number, organization name, address, point of contact, and size and type of business (e.g., 8(a), HubZone, etc., pursuant to the applicable NAICS code and any other information that may be helpful in developing or finalizing the acquisition requirements. One (1) copy of the response is required and must be in Microsoft Word or Adobe PDF format using 11-point or 12-point font, 8-1/2" x 11" paper size, with 1" top, bottom, left and right margins, and with single or double spacing. The information submitted must be must be in and outline format that addresses each of the elements of the project requirement and in the capability statement /information sought paragraphs stated herein. A cover page and an executive summary may be included but is not required. The response is limited to ten (10) page limit. The 10-page limit does not include the cover page, executive summary, or references, if requested. The response must include the respondents' technical and administrative points of contact, including names, titles, addresses, telephone and fax numbers, and e-mail addresses. All responses to this notice must be submitted electronically to the Contract Specialist and Contracting Officer. Facsimile responses are NOT accepted. The response must be submitted to Andrea King, at e-mail address andrea.king@nih.gov. The response must be received on or before June 19, 2019 at 10AM Eastern Time. "Disclaimer and Important Notes: This notice does not obligate the Government to award a contract or otherwise pay for the information provided in response. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization's qualifications to perform the work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. After a review of the responses received, a presolicitation synopsis and solicitation may be published in Federal Business Opportunities. However, responses to this notice will not be considered adequate responses to a solicitation. Confidentiality: No proprietary, classified, confidential, or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s)."