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This Government Contract opportunity from Department Of Defense was posted on June 30, 2017. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

maintenance and software upgrade services

Awarded
N68908-17-P-0161Federal

Contract Overview

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Under solicitation N68908-17-P-0161, Navy Medicine East has contracted for comprehensive maintenance and software upgrade services for Department of Defense equipment. The contractor is responsible for the total maintenance of all systems, subsystems, and assemblies, covering hardware, firmware, and software. Required services include on-site corrective repairs during standard business hours, 24-hour emergency support, the installation of engineering upgrades, and one annual preventive maintenance service conducted according to the standards of the original equipment manufacturer, Neuro Kinetics Inc. To ensure system integrity, all replacement and repair parts must be manufactured by the original equipment manufacturer, and no substituted parts are permitted. The contract is managed by the Department of Defense and is focused on cleaning, testing, and maintaining equipment to meet strict OEM operating standards.

General Info

Contract Value

$95,000

NAICS

511210 - Software Publishers

Place of Performance

VA, USA

Set-Aside

NONE

Award Issued Date

Documents

0

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Timeline

PhaseAwarded
Posted

Award Notice

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → Navy Medicine East
Contacts2 people available
OfficePORTSMOUTH, VA, 23708-2106, USA
Office AddressPORTSMOUTH, VA, 23708-2106, USA
Contacts
Lynn LovejoyContract Specialist
Sherri D. RocheContract Specialist

Full Description

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Contractor shall provide maintenance and software upgrade services for all items listed in Section B. Services shall include on-site corrective repairs during normal working hour coverage from (8:00 A.M. to 4:30 P.M. Monday through Friday excluding Federal holidays), 24-hour emergency service, installation of engineering upgrades and (1) annual preventive maintenance services as recommended by the ORIGINAL EQUIPMENT MANUFACTURER (OEM), NEURO KINETICS INC, to clean, test and maintain Department of Defense owned equipment and/or system per OEM operating standards. Maintenance and software upgrades services shall include all systems, subsystem components, and assemblies, (i.e.: contractor shall be responsible for total maintenance of entire system). All maintenance provisions and/or services shall apply to hardware, firmware, and software, as appropriate, unless otherwise stated. All replacement and repair parts shall be manufactured by the OEM. Substituted replacement and repair parts ARE NOT acceptable.

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