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This Government Contract opportunity from General Services Administration was posted on October 21, 2019. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Maintenance and Support of Mailgate Appliances - Axway

Awarded
RFQ1379333Federal

Contract Overview

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NAICS: 811210
New
SLED
INFO/SPSV - VuWall Maintenance Renewal
Solicitation # SRC0000036982
Solicitation SRC0000036982 is for the renewal of managed audiovisual and VuWall system support for the Alabama Department of Corrections at their Montgomery location. The service period runs from October 18, 2026, through October 17, 2027, with a total contract cost limit of 25,000 dollars over a maximum period of five years. The scope of work requires the provider to maintain a 24/7/365 Level 1 service desk for telephone and email intake, with Level 2/3 remote and onsite support available during standard business hours. Key performance metrics include a 95 percent compliance rate for telephone answers under 10 minutes, a 90 percent compliance rate for email responses within 4 hours, and onsite technician arrival within 48 hours of remote troubleshooting. Qualified suppliers must demonstrate technical competency and manufacturer authorization for VuWall TRx, PAK video wall controllers, VuStream encoders, and ControlVu interfaces. The provider is responsible for diagnosing failed equipment, coordinating manufacturer repairs, and delivering monthly service-level reports. Award criteria include pricing reasonableness and the ability to meet strict operational capacities. Compliance requirements include enrollment in E-Verify, certification of Alabama state and local tax remittance, and adherence to ADOC security and background screening protocols. All responses must be submitted electronically through the Alabama Buys system.
Department Of Corrections, Information Systems

POSTED

about 21 hours ago

DEADLINE

in 2 days

AI Contract Overview

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This contract, issued by the General Services Administration Office of Internal Acquisition, provides for Premier-Level Maintenance and Support of Axway Mailgate Appliances. The requirement is a brand-name, 100 percent small business set-aside procurement structured as a firm-fixed-price contract. It consists of a base year and two one-year options, with a period of performance beginning July 31, 2019. The procurement is justified as a limited source acquisition because Axway is identified as the only source capable of meeting the agency's specific email validation and network protection requirements. The estimated total value of the contract is 61,488 dollars, covering technical requirements and licenses as detailed in the associated CLINs. The contract was managed by Contract Specialist Denise D. Young.

General Info

Contract Value

$53,443.8

NAICS

811210 - Electronic and Precision Equipment Repair and Maintenance

Place of Performance

DC, USA

Set-Aside

NONE

Award Issued Date

Documents

2

Limited Sources Justification - Axway Mailgate Maintenance and Support

PDF, High priority: read this firstjustification-and-authorization
High

SOW - Maintenance and Support of Mailgate Appliances - Axway (RFQ 1379333)

PDF, High priority: read this firstsow
High

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Timeline

PhaseAwarded
Posted

Award Notice

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyGeneral Services Administration → Oas Office Of Internal Acquisition
Contacts1 person available
OfficeWASHINGTON, DC, 20405, USA
Office AddressWASHINGTON, DC, 20405, USA
Contacts
Denise D. YoungContract Specialist

Full Description

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Insert survey Information after reviewing the award notice and RFQ, please take a minute to provide GSA with your thoughts on the benefits of increasing eBuy transparency, clicking on the survey link below. Survey Link: https://feedback.gsa.gov/jfe/form/SV_8BN7MMha0Agi8rr

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