Managed Incident Response Retainer (IRR) Service

The Managed Incident Response Retainer (IRR) Service requires the provision of round-the-clock cybersecurity incident response capabilities to address active threats and security events. This includes immediate triage of alerts, swift containment of breaches, eradication of malicious artifacts, restoration of impacted systems, and thorough post-incident reporting to ensure lessons learned are documented and applied. The service is structured as a retainer agreement, ensuring rapid availability of trained personnel 24 hours a day, seven days a week, with the goal of minimizing downtime and damage during cyber incidents. This subcontract, posted on July 1, 2026, under NAICS code 541611, is being procured by the Statewide STPD agency in California. Responses are due by September 15, 2026, and the service delivery is expected to support the agency’s ongoing cybersecurity resilience across its operations. While specific performance locations or contact details are not provided, the contractual obligations center on maintaining a dedicated, always-available incident response team capable of responding to critical events at any time, with a strong emphasis on operational continuity and compliance with state-level security standards.