This Government Contract opportunity from Department Of Defense was posted on September 29, 2022. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
MCAGCC/MAGTFTC Telephone Technical Assistance & Maintenance Support Services
Contract Overview
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Contract M6739922Q0030 was awarded to First American Business Solutions Inc. to provide telephone technical assistance and maintenance support services for the G-6 Marine Corps Air Ground Combat Center at Twentynine Palms, California. This total small business set-aside agreement focuses on the delivery of managed services and an Extended Service Plan for critical communication infrastructure, specifically Avaya CM6 voice systems, Brocade switches and routers, and Callware Callegra Voice Mail systems. The contract is structured as a Firm Fixed Price agreement encompassing base and option periods, with specific CLINs designated for routine support and over-and-above emergency responses. The scope of work requires the contractor to provide comprehensive technical assistance, including remote support, diagnostics, and software patches. Key performance requirements include 24x7x365 TAS/ETAS support delivered by OEM certified technicians, with a mandate for emergency replacements to be provided within 24 hours and the availability of on-site support as needed. The procurement process included multiple modifications and amendments to refine the Performance Work Statement and ensure all technical requirements for the Department of Defense agency were accurately addressed.
General Info
Contract Value
$189,656.88Place of Performance
80994, CA, 92277, USASet-Aside
Award Issued Date
Documents
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Timeline
Submission Closed
Organization & Contact Information
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