MDoA 25-09 SAAS database for the Maryland Long Term Care Ombudsman Program

This contract involves the procurement of a Software-As-A-Service (SaaS) relational database system designed to support the Maryland Long-Term Care Ombudsman Program (SLTCOP). The system will be internet-based, enabling the entry, tracking, and reporting of case activities, narratives, associated times, and federal reporting data required for the National Ombudsman Reporting System (NORS). The primary goal is to facilitate efficient data management across multiple offices and locations within the state, with the system capable of generating various reports based on the entered data. The contract, issued by the Maryland Department of Aging under solicitation number BPM050617, has a value range between $500,000 and $2,000,000 and is targeted at vendors with expertise in data systems under NAICS code 518210. The contractual process emphasizes compliance with federal funding requirements, including mandatory certifications related to lobbying, non-discrimination, and environmental tobacco smoke restrictions, as outlined in Attachment H. Vendors are required to submit detailed bidder information, including company credentials, certifications for small, minority, and veteran-owned business statuses, and contact details, as specified in Attachment F. The contract underscores adherence to federal laws such as the Rehabilitation Act, Civil Rights Act, and the Pro-Children Act, along with restrictions on certain telecommunications equipment purchases under the National Defense Authorization Act of 2019. The primary point of contact for the solicitation is Aaron Peterson, and interested vendors can access further details through the provided online link. Overall, the contract aims to establish a secure, compliant, and functional database system to enhance the SLTCOP’s operational efficiency and federal reporting capabilities.