This Solicitation opportunity from Government of Canada was posted on December 20, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Measurement Canada Energy Inspection Salesforce Configuration

Closed

ISED212583International

Submission Closed12/20/2024, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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about 5 hours ago

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in 26 days

AI Contract Overview

Measurement Canada is seeking a service provider to deliver end-to-end CRM and case management functionality for its energy business line, specifically focusing on electricity and gas inspections. Following a reorganization into a nationally run organization, the agency requires a comprehensive discovery process to optimize business processes related to inspection types, compliance, enforcement, and program management. These optimized processes will serve as the essential foundation for the subsequent configuration of Salesforce to replace legacy systems. A critical component of this initiative is the development of an overarching data strategy and architecture to manage the data-intensive requirements of energy sector oversight. The project involves configuring systems for data submission, access, and management to ensure accuracy in meter oversight. This solicitation, issued by Innovation, Science and Economic Development Canada, also includes provisions for future task authorizations to implement the resulting business process configurations.

General Info

Measurement Canada seeks a provider for CRM discovery and Salesforce configuration for energy inspections.

Agency

Government of Canada → Innovation, Science and Economic Development Canada

NAICS

541512 - Computer Systems Design Services

Place of Performance

*Canada, CAN

Set-Aside

NONE

Documents

No documents available

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AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed

PostedDec 20

Solicitation

Response DeadlineDec 20

Deadline has passed

Submission Closed

12/20/2024, 02:00:00 PM UTC

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Organization & Contact Information

AgencyGovernment of Canada → Innovation, Science and Economic Development Canada

Contacts1 person available

OfficeN/A

Organization / AgencyGovernment of Canada → Innovation, Science and Economic Development Canada

Office AddressN/A

Contacts

Shabornee DasguptaPoint of Contact

contact@example.gov

+1 (555) 000-0000

Full Description

Description of the Requirement: Measurement Canada has already begun transforming its legacy applications and has developed client relations management (CRM) and case management capabilities in Salesforce for its approvals and calibrations business line. It is now turning its focus on delivering end-to-end CRM and case management functionality for the energy business line (electricity and gas inspections). The energy business line (electricity and gas) has also embarked on program transformation changes to its program design as a result of a recent reorganization from a regionally managed business line to a nationally run organization. A key barrier to realizing the modern features above is the need to re-evaluate the underlying business processes around inspections and management. The development of optimized processes will be essential for the configuration of Salesforce for the energy business line. One immediate challenge is to address is data management across business lines and within the energy business line which is heavily dependent on industry data to oversee electricity and gas meter accuracy. As a foundation, Measurement Canada is seeking a discovery process that establishes optimized business processes for a variety of inspection types, compliance and enforcement activities and program management. To address the data intensive nature of the energy business line, Measurement Canada needs an overarching data strategy, a data architecture and the configuration of a data submission, access, and data management for energy sector oversight. This RFP also includes scope for future year task authorizations for configuration projects that implement the optimized business processes.

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