Media Monitoring Services Australia

The contract for Media Monitoring Services for the Public Affairs Office at the U.S. Embassy in Canberra involves comprehensive monitoring of print, radio, television, online news, and social media platforms using both fixed and dynamic search terms. The service provides daily summaries with article links, breaking news alerts, and access for at least 15 account holders to search, edit, compile, and distribute detailed reports, which can be shared with an unlimited number of users within the U.S. Government. It encompasses unlimited internet monitoring, downloadable multimedia content such as audio, video, transcripts, and tailored training for account holders. Dedicated service agents will deliver rapid response support aligned with Australian time zones, ensuring timely assistance. Additionally, the contract includes mechanisms for accountability regarding missed news stories and maintains an up-to-date media contacts directory, emphasizing Australian outlets and Pacific Islands media access. The solicitation was posted on February 26, 2025, with a response deadline of March 14, 2025, and is managed under NAICS code 5182 by the Department of State’s Office in Washington, D.C., with performance in Canberra, Australia.