Medical Provider Network and Directed Medical Examination Services

PURPOSE The purpose of this Request for Information (RFI) is to gather information that will assist the Department of Labor, Office of Procurement Services (OPS) on behalf of the Office of Workers' Compensation Programs (OWCP), Division of Federal Employees' Compensation (DFEC) with determining if industry has vendors capable of providing medical services to injured Federal workers with claims (claimants) under the Federal Employees' Compensation Act (FECA) regulatory and statutory requirements. OPS will assess each vendor's response in order to determine their ability to provide the services required by the draft Performance Work Statement (PWS), provide trained, professionally-certified and qualified staff to manage the services required and assess each vendor's ability to provide a national database network of qualified and sufficient medical providers. INTRODUCTION The OPS on behalf of the OWCP is conducting market research on industry capabilities to provide directed medical examination services and a network of medical providers as prescribed within the attached draft PWS. This notification is a request for information from industry vendors regarding their interest, capabilities, and recommendations in developing a future proposal for Medical Provider Network (MPN) and Directed Medical Examination Services for the OWCP's, DFEC. This RFI will help the OPS assess whether the marketplace has vendors capable of providing the required services and whether each vendor is capable of providing trained, professionally-certified and qualified staff to effectively manage these services per the scope of work indicated in the draft PWS. DISCLAIMER This Request for Information is issued solely for information and does not constitute a solicitation. In accordance with the FAR 15.201(e), RFIs may be used when the Government wants to obtain price, delivery, other market information, and capabilities for planning purposes. Responses to these notices are not offers and cannot be accepted by the Government to form a binding contract. Respondents are solely responsible for all expenses associated with this RFI response. Respondents must identify information deemed as proprietary or sensitive. For the purposes of this RFI, the term "vendor" refers to those members of the industry providing a response to this RFI. Payment will not be provided for information obtained in this RFI, nor will it be returned. Respondents will not be notified of the RFI assessment. BACKGROUND The U.S. Department of Labor (DOL), Office of Workers Compensation Programs (OWCP), administers four workers' compensation programs that mitigate the impact of work-related injuries for specified workers, through the provision and management of medical treatment and other benefits. SCOPE OF WORK The important elements of these services shall be: - the ability to provide and maintain a network of medical providers consisting of no less than 500,000 physicians; - the ability to provide sufficient numbers of qualified physicians within the region to be served; - the timeliness of scheduling of appointments within the region to be served; - the timely delivery of a quality, usable and well-rationalized medical reports that answers each question posed and; - the verification and replication of impairment ratings by a reliable, certifiable and standardized process. See attached draft Performance Work Statement for additional details. The OWCP is also open to alternative ideas and therefore respondents are encouraged to provide alternative solutions that may assist the OWCP in better meeting the programs needs and requirements. However, each alternative response must include a statement as to the perceived benefit to OWCP's existing needs and requirements and the response must address the perceived benefits to OWCP's performance, schedule and cost. DESCRIPTION OF REQUESTED INFORMATION The OWCP is requesting information from vendors regarding industry practice and vendor capabilities to provide a network of no less than 500,000 providers and directed medical examination services. Interested companies responding to this announcement should include a capability statement demonstrating knowledge, experience and ability to fulfill the requirements discussed within the draft PWS. The page limits listed in the header should be strictly adhered to and represent the total page count for each section. The cover page and table of contents do NOT count towards the page limits. When submitting responses, the following information must be provided: 1. Company information including: a. Company name and address b. Business size and status (e.g. status (e.g., small business, 8(a), veteran-owned small business, service-disabled veteran owned small business, HUBZone small business, small disadvantaged business, and women owned small business) c. 8(a)/SBA Case number (if applicable) d. GSA Schedule number (if applicable) e. DUNS and Tax ID f. Point(s) of contact including name, phone number, address, and email; length of time in business g. Geographic presence h. Core set of services and NAICS code 2. Describe your current capabilities to provide directed medical examination services for each of the 12 District Offices jurisdictional areas of coverage and as identified within draft PWS. 3. Describe your current capabilities to provide a network of no less than 500,000 medical providers as identified within draft PWS. 4. Identify conditions or issues requested in the RFI that cannot be met, may interfere with the intention of this project or may be conceived as a potential barrier(s) to the intent of this project. 5. Provide information on industry-standard performance measures and service-level agreements for the same or similar services within metropolitan statistical areas. 6. Provide information on industry-standard performance measures and service level agreements for the same or similar services within rural areas (non-metropolitan statistical areas); 7. Provide any other pertinent information that will assist us in this assessment. HOW TO RESPOND Responses to this RFI must not be no more than twenty-five (25) letter sized (8.5 x 11) pages in length using the standard margins and font. Responses that send sales material will not be assessed. All responses must clearly and directly address vendor capabilities for and experience in providing a network of no less than 500,000 medical providers and to provide directed medical examination services similar to the scope and functionality anticipated for the OWCP. All alternative solutions must be presented in a separate document clearly marked "ALTERNATIVE SOLUTIONS" and must also comply with the page restrictions and format identified above. Again, responses consisting of marketing material will not be reviewed. Questions regarding this announcement shall be submitted in writing by e-mail ONLY to the Contracting Officer Ms. Myla Bundy at Bundy.Myla@dol.gov by 12:00pm ET Friday January 9, 2019. Verbal questions will NOT be accepted. Questions shall NOT contain proprietary or classified information. The Government does not guarantee that questions received after the submission date/time will be answered. All responses to this notice are to be submitted electronically to Contracting Officer by 5:00 PM ET on January 28, 2019. Hardcopies responses will not be accepted.