Medicare Pres. Drug Plan and Medic. Advan Plan Disenrollment Reasons Survey
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The Centers for Medicare and Medicaid Services is forecasting a survey to gather detailed insights into why beneficiaries voluntarily choose to leave Medicare Advantage plans and stand-alone Prescription Drug Plans. The purpose of this research is to understand the underlying motivations and factors influencing disenrollment, which will inform policy improvements, plan design adjustments, and beneficiary support initiatives. The survey aims to capture a broad and representative sample of beneficiary experiences, focusing on reasons such as cost, coverage gaps, provider access, customer service, and plan performance. The work will be conducted under NAICS code 541611, indicating it involves scientific research and development services, specifically in the realm of social research and data collection. The contract opportunity was posted on May 25, 2026, and is currently in the forecasting phase, with no solicitation number yet assigned. Point of contact for program-related inquiries is Beth Simon, while Mark Smolenski serves as the Contracting Officer. The place of performance and organizational details have not been specified, but the work is expected to be aligned with CMS’s mission to enhance the quality and accessibility of Medicare services through evidence-based decision making.
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