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Microsoft Enterprise Technical Support Services-II

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METSS-II-RevFederal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

The Defense Information Systems Agency (DISA) plans to raise the ceiling on its existing Microsoft Enterprise Technical Support Services-II (METSS-II) contract with Microsoft Corporation by $400 million, increasing the total value from $927 million to $1.327 billion. This single-award, sole-source Indefinite Delivery/Indefinite Quantity (ID/IQ) contract supports the Department of Defense’s (DoD) IT transformation efforts by providing direct access to Microsoft proprietary code and highly specialized technical support from Microsoft employees with “Blue Badge” credentials. The contract covers critical engineering, maintenance, consulting, and systems integration services to ensure the continuous operation and enhancement of DISA's and the DoD’s global IT infrastructure, especially in areas essential for emergency messaging, situational awareness, and mission-critical IT capabilities. Currently in its second year of a five-year period of performance running from December 2016 to December 2021, this contract is being executed under Federal Acquisition Regulation Part 12, governing commercial item procurement. The acquisition employs a Justification and Approval per FAR 6.302 to facilitate this sole-source procurement. Interested parties are invited to submit capability statements or proposals for consideration before the notice expires, underlining an openness in the agency’s process despite the sole-source nature. The contract reflects a robust partnership between DISA and Microsoft to meet the unique and sensitive IT needs of the DoD through direct technical support from Microsoft’s core engineering teams.

General Info

DISA increases Microsoft METSS-II contract ceiling by $400 million for critical DoD IT support.

Agency

Department Of Defense → Telecommunications Division- HC1013

NAICS

541512 - Computer Systems Design Services

Place of Performance

Set-Aside

NONE

Documents

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Timeline

PostedSep 6

special-notice

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Organization & Contact Information

AgencyDepartment Of Defense → Telecommunications Division- HC1013

Contacts2 people available

OfficeSCOTT AFB, IL, 62225-5406, USA

Organization / AgencyDepartment Of Defense → Telecommunications Division- HC1013

Office AddressSCOTT AFB, IL, 62225-5406, USA

Contacts

Tara L. HorstmannContract Specialist

Donald J. Petterson

Full Description

The Defense Information Systems Agency (DISA), Defense Information Technology Contracting Office, DISA Services Section (PL8311), Scott AFB IL 62225-5406, intends to increase the contract ceiling of the Microsoft Enterprise Technical Support Services-II (METSS-II) single-award Indefinite Delivery/Indefinite Quantity (ID/IQ), HC1028-17-D-0001. This was a sole-source, single-award ID/IQ contract to Microsoft Corporation Sitz in Redmond Corporation, a large business, to provide highly trained "Microsoft Blue Badge Cardholder-support" services direct from Microsoft that require access rights to Microsoft proprietary (closed-source) code, which is licensed under exclusive legal right of Microsoft Corporation. The value will be increased by $400,000,000 from $927,000,000 to $1,327,000,000. The core requirements include support from and access to Microsoft resources with direct experience building the company's proprietary software to optimize/support for Department of Defense's (DoD) specialized needs. The required engineering and professional technical support services for Microsoft technology to assist in supporting the DoD's Information Technology (IT) transformation efforts which include: operational architecture, design, implementation, systems consulting and maintenance support, oversight to ensure the baseline configuration, upgrades, integration, test and evaluation of the DISA and DoD's global IT enterprise services to ensure they are provided with the necessary emergency messaging, situational awareness, crisis action, and operational capabilities to fulfill DISA and DoD's missions. The contract is currently in year two of the period of performance, December 21, 2016 - December 20, 2021 This acquisition will be procured in accordance with (IAW) Federal Acquisition Regulation (FAR) Part 12, Acquisition of Commercial Items. IAW FAR 6.302, a Justification and Approval will be approved for this procurement. This notice of intent expires at 8am CT on September 21, 2018. Please contact me at tara.l.horstmann.civ@mail.mil with questions. All responsible sources may submit a capability statement, proposal, or quotation, which shall be considered by the agency.