Motorola Radio Infrastructure and hand- held/mobile radio maintenance and support services

The Department of Defense, through DCSO Philadelphia, is seeking small business resellers to provide comprehensive maintenance and support services for Motorola ASTRO25 trunked radio infrastructure and associated handheld/mobile radio systems used across global DLA locations. This solicitation, identified as SP4701-26-Q-MOTR, is a total small business set-aside under FAR 19.5 with a NAICS code of 541519, restricting eligibility to small businesses with average annual receipts under $16 million. The contract requires continuous operational readiness of critical communications systems, including infrastructure repair, life cycle support, technical assistance, and rapid response to equipment failures. The scope includes 24/7/365 support, advance replacement of critical components within 24 hours, quarterly vulnerability scans, mandatory STIG backporting and security patching for Windows and Internet Explorer systems, firmware updates, and annual maintenance of 20 emergency call boxes at Richmond, VA. Contractors must use Motorola-trained and security-certified technicians, maintain detailed service records, open and track trouble cases with Motorola’s support center, and comply with strict shipping protocols using Motorola’s FedEx next-day account along with custom-built containers for consolette base stations. Performance is required across multiple DLA sites including Richmond, VA; Columbus, OH; Mechanicsburg, PA; Tracy, CA; Red River, TX; and over two dozen remote locations worldwide from Guam and Japan to Kuwait and Qatar. The base period of performance runs from September 3, 2026, to September 2, 2027, with two one-year options extending through September 2, 2029. Acceptance of repaired equipment occurs at DLA sites upon verification of compliance with manufacturer specifications, FM-Approved standards, and current DoD cybersecurity requirements. The contractor is responsible for all travel and logistical costs and must provide a 90-day warranty on repairs with a five-day turnaround for portable radios. While detailed pricing, contract type, evaluation factors, or award basis are not specified in the solicitation, the contract includes unique security and procedural obligations tied to ASTRO25 system integrity, requiring integration of third-party IT hardware such as HP switches, Juniper routers, Z2 workstations, and NICE recorders. No formal contract clauses, payment office details, COR/COTR contacts, or invoicing methods are outlined, and while a list of equipment identifiers is provided, no quantified values or funding lines are