Motorola Radio Infrastructure and hand- held/mobile radio maintenance and support services

The Department of Defense, through its Defense Logistics Agency (DLA) contracting office in Philadelphia, is seeking small business resellers capable of providing comprehensive maintenance and support services for Motorola radio infrastructure and hand-held/mobile radios used across multiple DLA locations worldwide. This sources-sought solicitation (SP4701-26-Q-MOTR) intends to establish an Enterprise Trunked Radio System Maintenance contract supporting critical DLA communications infrastructure, including ASTRO 25 trunked systems and associated equipment. Services encompass 24/7 technical and on-site support, infrastructure repair with advanced replacement of failed components within 24 hours, preventative maintenance, security patch management, system upgrades, radio subscriber repairs, and various site-specific requirements such as emergency call box maintenance at DLA Richmond. The contract emphasizes sustaining continuous operational efficiency and aligning with manufacturer specifications, system security mandates (including STIG compliance and quarterly vulnerability scanning), and Motorola lifecycle roadmaps over a base year plus two option years. Key deliverables include rapid restoration of all radio and dispatch equipment to full operational status, timely dispatch of qualified technicians, bi-annual system upgrade execution under the System Upgrade Agreement, and maintenance of radio programming software and templates. The contract mandates packaging and shipment protocols designed to protect equipment integrity, though no formal military packaging or labeling standards are specified. While pricing details and a formal evaluation methodology are not provided, the procurement is set aside exclusively for small businesses under NAICS 541519, with proposals due by June 9, 2026. Performance will span numerous DLA sites across the United States and overseas, reflecting a broad geographic scope and global support footprint. The contract foresees stringent inspection and acceptance processes at both origin and destination points, with governmental oversight ensuring compliance with operational and security criteria. Though no standard FAR clauses or payment/invoicing procedures are detailed, the solicitation outlines robust technical and logistical expectations aimed at maintaining uninterrupted and secure DLA radio communications critical to emergency response and daily operations.