MSD Community Engagement Platform Software

The Greater Salt Lake Municipal Services District (MSD) is seeking qualified vendors to provide a secure, cloud-based Community Engagement Platform designed to support multiple municipality-branded portals, facilitate public participation, and enable data integration in compliance with Utah and federal laws. The project includes platform configuration, portal setup, user role establishment, integration with external systems such as ArcGIS, and training, with a requirement for at least 90 days of post-launch support. The contract is expected to last up to three years, with MSD reserving the right to extend for two additional one-year periods, and can be canceled with 30 days’ notice at any time. Data hosting must occur within the United States on authorized cloud infrastructure like Google Cloud, AWS, or Microsoft Azure, ensuring compliance with digital accessibility and privacy standards. The procurement process is qualifications-based, emphasizing demonstrated experience, functionality, service approach, availability, and references, with a total scoring of up to 100 points. Cost negotiations will occur only after initial evaluation, and the contract will be awarded to the highest-ranked responsible firm. Respondents must submit a concise SOQ limited to 10 pages and under 20MB by August 28, 2025, via email to Mark Schneider at [email hidden]. The submission should include a cover letter, key personnel information, references, and optional standard contract forms, with no cost information included at this stage. The MSD reserves the right to reject any submissions, issue addenda, and negotiate contract terms, with the final award subject to MSD Board approval. The contract incorporates specific legal provisions such as anti-boycott clauses, compliance with Utah law, and standard contractual rights and termination clauses, but does not reference standard FAR clauses or federal procurement forms.