Multi-Modal Communication Platform

The Florida Department of Health (DOH) has announced its intent to award a contract for a Multi-Modal Communication Platform, with the solicitation identified as AD-13367. The procurement, posted on July 8, 2025, targets solutions that likely enhance communication capabilities across multiple modalities, with a contract value estimated between 1 million and 5 million dollars. The solicitation was open to vendors, with the proposal opening scheduled for May 13, 2025, at 2:00 PM. The department engaged in negotiations exclusively with Communicare Technology, Inc., doing business as Pulsara, which was determined to be the responsible and responsive respondent after a thorough evaluation process. The department emphasizes adherence to Florida statutes regarding timely proposal submissions, protests, and bond posting. The award process was streamlined by the department, which negotiated terms directly with the selected vendor without resolicitation, indicating confidence in Pulsara’s proposal and capabilities. The contract aims to support the Florida Department of Health’s communication infrastructure, ensuring efficient and reliable multi-modal communication solutions. The official notice confirms that proposals received after the deadline were rejected, and the department’s decision is scheduled for public posting between July 8 and July 11, 2025. The procurement aligns with the NAICS code 541512, which pertains to computer systems design services, reflecting the technical and specialized nature of the platform being procured. The primary point of contact for this solicitation is Voncelia Meeks, reachable via email or phone, ensuring clear communication channels throughout the procurement process.