NetApp SupportEdge Premium and Warranty Extension Services
Contract Overview
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AI Contract Overview
This subcontract for NetApp SupportEdge Premium and Warranty Extension Services provides OEM-level warranty extensions and premium support for storage projects managed by prime contractors for Cherokee Nation Entertainment. The agreement ensures the delivery of official NetApp warranty extensions and requires the dispatch of qualified technicians to provide a four-hour onsite response time for repairs in Catoosa, Oklahoma. To qualify for these services, providers must maintain NetApp partner authorization and undergo bi-annual SOC 2 audits. The primary deliverables include the maintenance of active warranty and support contracts alongside the execution of rapid onsite repair services to ensure system stability and performance.
General Info
Place of Performance
OK, USASet-Aside
Documents
This scope was carved out of 164992.
The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.
NetApp Renewal 2026
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Response Deadline
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