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NetApp SupportEdge Premium and Warranty Extension Services

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State & Local

Contract Overview

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This subcontract for NetApp SupportEdge Premium and Warranty Extension Services provides OEM-level warranty extensions and premium support for storage projects managed by prime contractors for Cherokee Nation Entertainment. The agreement ensures the delivery of official NetApp warranty extensions and requires the dispatch of qualified technicians to provide a four-hour onsite response time for repairs in Catoosa, Oklahoma. To qualify for these services, providers must maintain NetApp partner authorization and undergo bi-annual SOC 2 audits. The primary deliverables include the maintenance of active warranty and support contracts alongside the execution of rapid onsite repair services to ensure system stability and performance.

General Info

NetApp premium support and warranty extensions with four-hour onsite response in Catoosa, Oklahoma.

Documents

This scope was carved out of 164992.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

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NetApp Renewal 2026

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Organization & Contact Information

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AgencyCherokee Nation Entertainment
ContactsNo contacts available
OfficeN/A
Organization / AgencyCherokee Nation Entertainment
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides OEM-level warranty extensions and SupportEdge Premium 4hr Onsite support for prime contractors on Cherokee Nation Entertainment storage projects. Provisions official NetApp warranty extensions and dispatches qualified technicians for 4-hour onsite response in Catoosa, OK. Requires NetApp partner authorization and bi-annual SOC 2 audits. Delivers active warranty and support contracts and onsite repair services.

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