Network Rail Physiotherapy Services and Functional Rehabilitation Programme

Network Rail Infrastructure Limited is seeking a supplier to provide a comprehensive, UK-wide physiotherapy and physical restoration service for its employees. The objective is to support staff experiencing musculoskeletal conditions through evidence-based, work-focused treatment and rehabilitation pathways to improve health outcomes and facilitate a return to work. The scope of work includes telephone initial assessments, face-to-face and remote physiotherapy, Functional Restoration Programmes, guided self-help, digital resources, clinical case management, and detailed employee outcome reporting. The procurement is conducted under the Procurement Act 2023 using a Competitive Flexible Procedure, with an estimated award decision date of May 27, 2027. Award will be based on the Most Advantageous Tender, with a weighting of 70% for the technical/quality envelope and 30% for the commercial envelope. Technical evaluation focuses on safety, social value, sustainability, service delivery, and data protection. To proceed to the eAuction stage for final pricing, tenderers must achieve at least 50% of the overall technical weighting. Candidates must demonstrate legal capacity under the laws of England and Wales, confirm registration on the Central Digital Platform, and comply with UK GDPR. The procurement is open to all, with particular suitability for small and medium-sized enterprises and voluntary, community, and social enterprises.