North Texas Hospital Patient Porters

The Department of Veterans Affairs is soliciting services under solicitation number 36C25726Q0551 for Hospital Patient Porters to support the South Texas Veterans Health Care System at two locations in San Antonio: the Audie L. Murphy Veterans Memorial Hospital and the San Antonio Northwest Health Care Center. This is a 100% Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside contract with a NAICS code of 561210 and a small business size standard of $47 million. Offerors must be verified and registered in SAM and the SBA Certification Database at the time of submission, and must certify compliance with limitations on subcontracting, with failure to do so rendering their offer ineligible. The contract has a 12-month base period from August 1, 2026, to July 31, 2027, with four option years extending through July 31, 2031. The Government may also exercise a short-term option to extend performance for up to six months beyond the base or option periods. Pricing must be submitted as firm-fixed unit pricing covering all labor, overhead, profit, materials, and associated costs for 12 patient porters, including supervision. Contractors must provide 12 fully qualified patient porters with a minimum of six months of customer service experience and American Heart Association Basic Life Support certification submitted three days prior to performance start. Personnel must complete VHA-provided records management training, undergo background investigations compliant with VA Directive 0710 and 5 CFR Part 731.202, and meet security vetting standards for federal facilities. The contractor is required to maintain a comprehensive Quality Control Program submitted with their offer, including inspection plans, on-site records of personnel certifications and training, corrective actions, and alternative communication protocols. Compliance with Joint Commission and OSHA regulations is mandatory. The contractor must also maintain Federal and State Workers’ Compensation and liability insurance of at least $100,000 employer’s liability coverage, with certificates submitted to the Contracting Officer and no changes permitted without 30 days’ notice. The evaluation process uses a pass/fail gate for Technical Capability, followed by comparative evaluation of Past Performance and Price, with award going to the most advantageous offer based on trade-offs, not necessarily the lowest price. Proposals must be submitted as three separate volumes—Technical Capability, Past Performance with three references of at least $1