NOTICE OF AND REQUEST FOR SOLE SOURCE - SPARE LABS

The County of Hawaii, through its Mass Transit Agency, has issued a sole source procurement request titled NOTICE OF AND REQUEST FOR SOLE SOURCE - SPARE LABS with solicitation number SS 26-0262, posted on May 16, 2026, and with a deadline for objections on May 23, 2026. This procurement seeks to acquire Spare Labs’ Enterprise Asset Management (EAM), Resolve, and AI platform to unify fragmented transit operations including fleet maintenance, rider complaints, ADA compliance reporting, and audit trails under a single integrated system. The justification for sole source status centers on Spare’s proprietary, non-interoperable technology that uniquely automates DVIR-to-work-order workflows, integrates AI-driven omnichannel complaint intake, and ensures continuous compliance with Federal Transit Administration (FTA) and Department of Justice (DOJ) ADA mandates, establishing it as the only vendor capable of meeting the agency’s operational and regulatory needs. No other vendors possess the same level of integrated functionality, and no formal competitive solicitation is being conducted. The estimated contract value is fixed at $99,500 without line-item detail or option periods. Performance occurs entirely within the State of Hawaii, specifically for the Hele-On Bus service, with no physical delivery required as the solution is delivered as a cloud-based SaaS platform. Objections to the sole source determination must be submitted exclusively through the OpenGov portal by the deadline and cannot be sent via email; any timely objection will pause the procurement until the Chief Procurement Officer issues a written determination. The contracting office is located in Hilo, HI, with Tina Louise DeMello serving as the primary buyer and Anson Liski of Spare Labs as the vendor representative. While no formal contract clauses, evaluation factors, packaging requirements, or funding codes like AAC or TAS are specified, the procurement relies on affirmative representations embedded in the sole source justification that Spare’s system generates audit-ready records for ADA and FTA compliance. There are no socioeconomic certifications, UEI or CAGE codes, or key personnel requirements disclosed, and no formal inspection criteria beyond alignment with federal regulatory standards are outlined. All communications, including inquiries, must follow specified channels, with formal responses strictly limited to the OpenGov system.