This Solicitation opportunity from Government of Canada was posted on March 15, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
NOTICE OF PROPOSED PROCUREMENT (NPP) for TEMPORARY HELP SERVICES (THS)
Closed
24-259545CanadaSubmission Closed
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
General Info
Agency
Government of Canada → Department of Foreign Affairs, Trade and DevelopmentView Agency
NAICS
N/A
Place of Performance
*National Capital Region (NCR), CANSet-Aside
NONE
Documents
(0)AI Contract Breakdown
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Timeline
PhaseClosed
Submission Closed
Organization & Contact Information
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AgencyGovernment of Canada → Department of Foreign Affairs, Trade and Development
Contacts1 person available
OfficeN/A
Organization / Agency
Government of Canada → Department of Foreign Affairs, Trade and Development
View Agency ProfileOffice AddressN/A
Contacts
Full Description
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The Service Delivery and Support division (SIS) provides IM/IT support to approximately 4500 clients within the National Capital Region. The Department of Foreign Affairs, Trade and Development has many sites around the NCR, and many clients teleworking remotely from Ottawa, and around the globe. SIS assists clients with remote access to the network, software coaching/installation/troubleshooting, video conference boardroom coaching, computer hardware assistance (new, cyclically replaced, troubleshooting, warranty work), smartphone assistance (new, some apps, hardware issues) and MS365. Due to an increase in IM/IT requirements and support, the Department of Foreign Affairs, Trade and Development SIS division urgently requires the services of up to ten Senior Computer Application Support resources to assist with Microsoft Windows upgrades, smartphone upgrades, Movement of staff, IM/IT Resource Center resources within the National Capital Region.