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This Solicitation opportunity from North Carolina was posted on September 24, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

NPDES MS4 SCM Compliance Software Solution

Closed
FY26-RFP-07State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512
New
SLED
RFI - City of Seattle Utilities Customer Service System
Solicitation # 1479146A
The City of Seattle has issued Request for Information 1479146A to gather industry data on modern utility customer service products for Seattle City Light and Seattle Public Utilities. The primary objective is to inform a future competitive solicitation for a Utilities Customer Service Portal that enhances digital self-service, account management, and operational efficiency. Key desired capabilities include a secure, multilingual customer portal with chatbot functionality, the ability for users to view billing and usage history, and robust analytics for tracking engagement. A critical technical requirement is the ability to integrate with the existing Oracle Utilities solution stack through real-time and batch data exchanges. The sought-after solutions must adhere to strict accessibility and security standards, including WCAG 2.1 level compliance, evolving ADA regulations, and a mobile-first design. Security requirements include compliance with PCI standards, the provision of SOC 1 or 2 reports, and adherence to City of Seattle privacy and records retention schedules. This is an informational solicitation only, and no contract will be awarded based on the responses. Interested vendors must register via the OpenGov Procurement Portal and submit their responses, including organization qualifications and feedback on specific customer and technical user stories, by the revised deadline of November 12, 2026, at 12:00 p.m.
Information Technology Department

POSTED

about 17 hours ago

DEADLINE

in 15 days

General Info

Place of Performance

NC, USA

Set-Aside

NONE

Documents

12

12-J Application Requirements Matrix Form

XLSX, High priority: read this firstspecifications
High

7-G Pricing Sheet

PDF, High priority: read this firstspecifications
High

City Application Package Requirements Compliance Form

DOCX, High priority: read this firstspecifications
High

City Application Package Requirements Compliance Form

PDF, High priority: read this firstspecifications
High

City Hardware-Software Requirements Compliance Form

PDF, High priority: read this firstspecifications
High

City Hardware-Software Requirements Compliance Form

DOCX, High priority: read this firstspecifications
High

NPDES MS4 SCM Compliance Software Solution Contract

PDF, High priority: read this firstcontract-document
High

RFP #FY26-RFP-07: NPDES MS4 SCM Compliance Software Solution

PDF, High priority: read this firstrfp
High

6-E. Bonfire MWSBE Utilization Form

PDF, Low priorityother
Low

Bonfire Proposal Submission Form

PDF, Low priority2 pages · other
Low

Bonfire References Form

PDF, Low priorityreferences-form
Low

City of Charlotte Bonfire Procurement Portal Instructions

PDF, Low priorityspecial-notice
Low

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyNorth Carolina → Charlotte Water
Contacts1 person available
OfficeN/A
Office AddressN/A
Contacts
City of Charlotte Accounts PayableAccounts Payable

Full Description

Show more
The City is seeking a software solution to support compliance with our NPDES MS4 permit which mandates the tracking and enforcement of annual inspections for Stormwater Control Measures (SCMs).

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Miguel
Hillary
Keith Deutsch
Christine

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