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This Government Contract opportunity from Department Of Defense was posted on August 25, 2011. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Nurse Triage Answering Service

Closed
FA4613-11-Q-1026Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 561421
SLED
Live Answering Services
Solicitation # HA-2026-113
The Housing Authority of the City of Los Angeles (HACLA) is soliciting proposals under solicitation HA-2026-113 for multilingual telephone answering, dispatching, and work order entry services. The selected vendor will provide 24/7 support for residents of 5,750 public housing units, primarily in English and Spanish, to handle maintenance service requests such as power outages and water leakages. Key responsibilities include entering work orders directly into HACLA's business system, implementing a secure SMS service, and providing monthly analytic reports. All calls must be recorded and retained for at least one year for quality assurance and compliance purposes. HACLA intends to award multiple contracts based on a Best Value evaluation. Scoring is weighted across proposed staffing (25 points), work plan and methodology (25 points), price (23 points), qualifications (20 points), and Section 3 compliance (7 points). Finalists may be required to provide oral presentations or submit Best and Final Offers. The contract includes a base term with three optional extensions and requires vendors to maintain cybersecurity insurance of at least 1,000,000 dollars. Compliance requirements are extensive, including adherence to HUD Form 5370-C, the Fair Labor Standards Act, the Americans with Disabilities Act, and OSHA regulations. Vendors must provide a Contractor Workforce Profile and certify their status as a Section 3 Business Concern. Proposals must be submitted in sealed envelopes and include several mandatory exhibits, including a price/cost form, a responsibility questionnaire, and a Section 3 Economic Opportunity Plan. Invoicing is performed monthly in arrears and must include detailed descriptions of work, personnel, and billing rates.
City of Los Angeles

POSTED

7 days ago

DEADLINE

in 23 days
NAICS: 561421
International
RFP for Fire Communications and Dispatch Services
Solicitation # 26-22
Northumberland County is soliciting proposals for Fire Communications and Dispatch Services to support seven participating fire departments. The contract involves a comprehensive service model including call intake, processing, dispatch procedures, radio and paging operations, and incident support. The selected provider must manage the technical infrastructure, including Computer-Aided Dispatch (CAD) and records management systems, while adhering to strict service level standards for call answer and dispatch times. The agreement is intended for an initial five-year term with two optional five-year extensions, with an anticipated execution date of December 1, 2026. Proponents must submit their proposals by October 22, 2026, via an electronic portal, providing separate technical and pricing submissions. The evaluation process consists of four stages, including a mandatory review of submission requirements and a presentation stage; award is based on a final total score of 100 points, with a minimum threshold of 60 points required in the presentation stage to proceed. Key requirements include compliance with the Municipal Freedom of Information and Protection of Privacy Act, data residency within Canada, and specific insurance coverages: 5 million dollars for Commercial General Liability, 2 million dollars for Automobile Liability, and 2 million dollars for Professional Liability. Successful bidders must also provide a valid WSIB clearance certificate and demonstrate robust cybersecurity measures, such as MFA and SOC 2 or ISO 27001 certifications.
Northumberland County

POSTED

26 days ago

DEADLINE

in 2 days

General Info

NAICS

561421 - Telephone Answering Services

Place of Performance

90 Medical Group FE Warren AFB, WY 82005 Note: This is an answering line service and performance is located at contractor's o, CHEYENNE, WY, 82005, USA

Set-Aside

SBA

Documents

1

Solicitation.doc

DOC

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Timeline

PhaseClosed
Posted

special-notice

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → FA4613 90 Cons Pk
Contacts2 people available
OfficeFE WARREN AFB, WY, 82005-2860, USA
Office AddressFE WARREN AFB, WY, 82005-2860, USA
Contacts
John C HoffmeisterContracting Officer
Sandra M RutherfordContracting Officer

Full Description

Show more
SPECIAL NOTICE GENERAL INFORMATION Document Type: Special Notice__ Solicitation Number: FA4613-11-Q-1026__ Posted Date: 25 AUG 2011__ Response Date: 7 SEP 2011 (12PM MDT) Classification Code: Set-Aside: 100 % Small Business NAICS Code: 561421 CONTRACTING OFFICE ADDRESS Department of the Air Force, Air Force Space Command, 90CONS, 7505 Barnes Loop, F.E. Warren AFB, WY 82005-2860, UNITED STATES DESCRIPTION: AVAILABILITY OF FUNDS NOTE: FUNDS ARE NOT PRESENTLY AVAILABLE FOR THIS CONTRACT. THE GOVERNMENT'S OBLIGATION UNDER THIS CONTRACT IS CONTIGENT UPON THE AVAILABILITY OF APPROPRIATED FUNDS FROM WHICH PAYMENT FOR CONTACT PURPOSES CAN BE MADE. NO LEGAL LIABILITY ON THE PART OF THE GOVERNMENT FOR ANY PAYMENT MAY ARISE UNTIL FUNDS ARE MADE AVAILABLE TO THE CONTRACTING OFFICER FOR THIS CONTRACT AND UNTIL THE CONTRACTOR RECEIVES NOTICE OF SUCH AVAILABILITY, TO BE CONFIRMED IN WRITING BY THE CONTRACTING OFFICER. This special notice for commercial items is posted as a Request for Quotation (RFQ) in accordance with Federal Acquisition Regulation (FAR) Part 12.203 and FAR Part 13.5 with consideration given to FAR Part 5.202(a)(13), as supplemented with additional information included within to provide Nurse Triage Telephone Answering Services. Nonpersonal service to provide all management, labor, supervision, management support, transportation, equipment and materials (except as specified as government furnished) to provide complete Nurse Triage Telephone Answering Services for the 90th Medical Group in accordance with the Performance Work Statement (PWS) (See PWS posted with solicitation). Delivery will be to F.E. Warren Air Force Base, Wyoming with a period of performance for one year from 1 Oct 2011 to 30 Sep 2012, with four one year option periods The RFQ incorporates provisions and clauses that are in effect through Federal Acquisition Circulars (FACs) 2005-53. The proposed requirement is set-aside for Small Business concerns and applies to the North American Industrial Classification System Code (NAICS) 561421 with a size standard of $7,000,000.00. In accordance with the Government will make a best value award decision IAW FAR Part 13.106-1(a)(2). Quotes shall include pricing information to include unit price and the extended total. To be eligible for contract award or payment from any DoD activity, offerors must be registered in the DoD Central Contract Registration (CCR) and Wide Area Work Flow Receipt and Acceptance (WAWF-RA) websites. Information on CCR registration and annual confirmation requirements may be obtained by calling 1-888-227-2423, or by registering via the CCR website at http://www.ccr.gov/. Information on WAWF-RA registration may be obtained by calling 1-866-618-5988, or by registering via the WAWF-RA website at https://wawf.eb.mil/. The WAWF-RA Invoicing System is now mandatory for use. There are no charges or fees to use WAWF-RA, and allows monitoring of your payment status online. Contractors must also submit their representations and certifications at the online Representations and Certification Applications (ORCA) website at http://orca.bpn.gov. There will be no paper copies of the RFQ notice available. The Government will not reimburse any interested parties for monies spent to provide a response to the subsequent RFQ notice. Responses to this notice must be submitted in writing within the time allowed. Any questions in regards to this notice must be submitted in writing, via e-mail, or facsimile to the Contracting Officer or Contract Specialist listed below under the Point of Contact. QUOTES ARE DUE NOT LATER THAN (12:00 PM), MOUNTAIN DAYLIGHT TIME, (7 SEP 2010). OFFERORS ARE ENCOURAGED TO SUBMIT QUOTES ELECTRONICALLY TO THE POINT OF CONTACT BELOW. John C. Hoffmeister john.hoffmeister@warren.af.mil FAX 307-773-4161 PHONE 307-773-4741

More opportunities from Department Of Defense → FA4613 90 Cons Pk

Same awarding agency

NAICS: 488190
New
Federal
Notice of Intent to Single Source MH-139A Battery Maintenance Service
Solicitation # FA461327Q1002
The 90th Contracting Squadron at F. E. Warren AFB, Wyoming, intends to award a single-source, firm-fixed-price contract to Carter's Avionics & Aviation Maintenance, LLC for comprehensive maintenance of up to ten sets of Government-owned MH-139 Nickel-Cadmium batteries. This acquisition is conducted under the statutory authority of 41 USC 1901 and is designated as a total small business set-aside under NAICS code 488190. The anticipated award date is approximately October 30, 2026. However, funds are not currently available, and the government's obligation is contingent upon the appropriation of funds. The government reserves the right to cancel this notice without reimbursing offerors for any costs. The scope of work requires the contractor to provide all necessary personnel, equipment, and facilities in or near Cheyenne, Wyoming, to perform storing, servicing, inspecting, fluid leveling, discharging, charging, and testing of batteries in accordance with OEM specifications and USAF Technical Order 00-20-1. Key performance requirements include maintaining at least two batteries in warm status, ready for pickup within 30 minutes 24/7, while others remain in standby mode. The contractor must ensure 100% accuracy in Government Property Transfer Records and provide documented certification for all personnel. Strict adherence to AFOSH safety standards, environmental laws, and operational security protocols regarding controlled unclassified information is mandatory. This effort is identified as an essential service under R-DFARS 237.7602(a).
Other Support Activities for Air Transportation

POSTED

6 days ago

DEADLINE

in 9 days
View Details
NAICS: 238220
Federal
Post Indicator Valve (PIV) Installation – Building 324The contract requires the installation of a vertical Post Indicator Valve on the north side of Building 324, located in an area with ZIP code 82005. The scope includes excavating and preparing the ground for the valve, connecting it to an underground water line, and ensuring proper backfilling and compaction of the soil. The installation must interface seamlessly with the building’s existing interior fire suppression system to maintain operational integrity and compliance with fire safety standards. All work must be performed in accordance with applicable codes and specifications to ensure long-term reliability and accessibility for maintenance and inspections. The contract is classified as a subcontract under NAICS code 238220, indicating it falls under the plumbing and HVAC contracting sector. It is associated with the Department of Defense through the agency designation FA4613 90 Cons Pk, pointing to a military or federal facility context. The posting date is listed as August 6, 2026, suggesting this is a forward-looking procurement likely tied to infrastructure upgrades or new construction projects. The place of performance is confirmed as 82005, though specific city and state details are not provided, and no point of contact or set-aside details are listed, indicating a standard open bidding process under federal contracting guidelines.
Plumbing, Heating, and Air-Conditioning Contractors

POSTED

3 months ago

DEADLINE

N/A
View Details

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