OEM Repair and On-Site Service for InSight X3 DualC Laser System

The National Institutes of Health is seeking a fixed-price service contract to restore a non-operational InSight X3 DualC laser system, a critical component of its research microscope, to full OEM-specified functionality. The scope requires a single comprehensive service package that includes on-site uninstallation, secure packing, and shipment of the damaged unit to the OEM facility in Irvine, California, followed by factory repair and return shipping, with a same-type loaner laser system installed at the NIH facility in Bethesda, Maryland, to ensure uninterrupted research. Upon completion of repair, which is estimated to take two to three months, the vendor must return to the NIH site to remove the loaner and reinstall the repaired system, verifying full operational capability. All packing, crating, shipping, and insurance must be performed by the contractor, who assumes full financial liability for any damage or loss during transport or repair, up to and including total replacement value. Travel for on-site services must comply with federal regulations and cannot exceed approved airfare and per diem rates. The contract is structured as a sole-source acquisition under FAR 6.302-3 due to exigency and the absence of viable alternatives, with pricing based on OEM quotation Q-203352-6 and capped at $489,000. The contractor must provide and activate a one-year Gold Lasercare extended warranty upon successful reinstallation and is required to be OEM-certified or authorized to perform all work. No formal line items or CLINs are used; the entire service is delivered under a single fixed price. The place of performance is the Porter Neuroscience Research Center in Bethesda, Maryland, and the contractor is responsible for all logistics between the NIH site and the OEM facility. Offerors must be registered in SAM.gov with an active UEI and TIN, and submissions must be received by May 15, 2026, via email to the designated point of contact.