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Office of the Child and Youth Advocate - Request for Proposal - Application Maintenance Service Dynamics 365 Solutions

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AB-2026-04639International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Office of the Child and Youth Advocate is seeking a qualified vendor to provide ongoing application maintenance and support services for three business applications hosted on the Microsoft Dynamics 365 Online platform. The contract is structured for an initial term of two years, with a possible one year extension under the same terms. The primary goals of this engagement are to optimize cost-effectiveness, ensure business requirements are met through consistent enhancements, minimize operational risk, and foster continuous improvement of IT processes. This solicitation, identified as AB-2026-04639, requires a collaborative partnership between the vendor, the agency, and other third-party providers to ensure reliable service delivery. The place of performance is located in Edmonton, Alberta. Interested parties must submit their responses by the deadline of September 28, 2026.

General Info

Vendor for Dynamics 365 application maintenance in Edmonton, Alberta, due September 28, 2026.

Agency

Office of the Child and Youth AdvocateView Agency

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesView NAICS

Place of Performance

Edmonton, AB, CAN

Set-Aside

NONE

Documents

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No documents available

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Timeline

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Organization & Contact Information

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AgencyOffice of the Child and Youth Advocate
Contacts1 person available
OfficeN/A
Organization / Agency
Office of the Child and Youth Advocate
View Agency Profile
Office AddressN/A
Contacts
Eric CheungManager, IMT Services
contact@example.gov
+1 (555) 000-0000

Full Description

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The OCYA seeks to establish a contract with a qualified Vendor to provide ongoing application maintenance and support services for three existing business applications hosted on the Microsoft Dynamics 365 Online platform. The initial contract term will be two (2) years, with an option for the OCYA to extend the agreement for one (1) additional year under the same terms and conditions. The key objectives of this service request are to: a) Optimize the cost-effectiveness and value of application maintenance and support services. b) Ensure business requirements are consistently met through effective maintenance, support, and enhancement of the Dynamics 365 applications. c) Minimize business risk by obtaining high-quality services and ensuring reliable service delivery. d) Promote the continuous improvement of OCYA's IT processes, operational benefits, and innovative capabilities. e) Establish and maintain a strong collaborative working relationship between the Vendor, OCYA, and other third-party service providers.

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