This Solicitation opportunity from Ohio was posted on January 6, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
OhioMHAS - IT Modernization
Contract Overview
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The Ohio Department of Mental Health and Addiction Services (OhioMHAS) is seeking qualified contractors to provide Epic-certified professionals for flexible staff augmentation services to support their Electronic Health Record (EHR) system. These services are crucial as OhioMHAS has transitioned to a new EHR system from Epic Systems Corporation since October 2024. The contract is set to run from July 1, 2024, through June 30, 2026, with a duration of between 3 to 6 months and a potential for continued support. The initiative is aimed at ensuring uninterrupted support by allowing for resource interchangeability as the project needs evolve over the lifecycle. The scope of work involves the provision of Epic-certified professionals in various key roles including Inpatient Clinical Systems, where tasks revolve around EpicCare Inpatient Clinical Documentation, EpicCare Order Entry, and Willow Inpatient Pharmacy. For Outpatient Clinical Systems, professionals will handle systems like EpicCare Ambulatory EHR and MyChart Patient Experience Platform. The need for expertise extends to Patient Access services like HIM Coding, Identity Enterprise Master Patient Index, and Grand Central ADT, as well as Revenue Cycle management including Hospital Billing and Claims Remittance. The responsibilities include assisting with project planning, workflow design, system configuration, testing, go-live support, and post-go-live optimization, all performed in a hybrid work format. Vendors must present a pool of interchangeable Epic-certified resources adaptable to the evolving support needs, and vendors' staff must demonstrate proven expertise in Epic software, along with excellent problem-solving capabilities and an understanding of healthcare compliance standards.
General Info
Place of Performance
OH, USASet-Aside
Documents
3AI Contract Breakdown
Uniform Contract FormatContract not broken down yet
CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.
Timeline
Submission Closed
Organization & Contact Information
Full Description
Inpatient Clinical Systems EpicCare Inpatient Clinical Documentation EpicCare Inpatient – Order Entry inc. Provider Documentation, Bugsy Willow Inpatient Pharmacy ClinDoc,
Outpatient Clinical Systems EpicCare Ambulatory EHR CareEverywhere, EpicCare Link Wisdom General Dentistry MyChart Patient Experience Platform Healthy Planet Population Health
Patient Access HIM Coding and Abstracting HIM Deficiency Tracking, Release of Information, and Identity Enterprise Master Patient Index Grand Central ADT inc. Transfer Center Cadence Enterprise Scheduling, Prelude Registration and Welcome Patient Kiosk
Revenue Cycle Resolute Hospital Billing Resolute Hospital Billing Claims and Remittance Resolute Professional Billing Resolute Professional Billing Claims and Remittance
and Operations Security Interface (Bridges)
Responsibilities: Assist in project planning, workflow design, system configuration, and testing. Support go-live activities, including troubleshooting, issue resolution, and user training. Collaborate with internal teams and stakeholders to ensure alignment with clinical and operational workflows. Provide post-go-live support and optimization services to enhance system utilization and efficiency. Knowledge of Epic upgrades and new releases.
Engagement Details: Resource Interchangeability: The selected vendor must provide a pool of Epic-certified resources that can be interchanged based on our changing support needs. This includes the ability to add or swap team members with appropriate certifications and experience promptly as the project evolves. Duration: Contract length of 3-6 months, with potential for ongoing support Location: Hybrid Hours: Full-time
IV. MINIMUM QUALIFICATIONS OF CONTRACTOR Vendor’s staff augmentation resources must have the following key qualifications: Proven expertise in Epic software, with the flexibility to provide various certified professionals as needs change. Excellent communication and problem-solving skills. Ability to work independently and collaboratively within a multidisciplinary team. Capacity to provide a seamless transition when interchanging resources, ensuring consistent project support.
Vendor Expectations: Provide detailed resumes of a diverse pool of available Epic-certified resources, including relevant project experience and certifications. Outline the process for resource interchange, including lead time for replacements or additions to the team. Specify hourly rate structures for different roles and provide options for tiered support Interested vendors are requested to submit their proposals, including a description of how they will manage resource interchangeability. Knowledge of healthcare compliance (e.g., HIPPA, HITECH) Background checks and security protocols for staff Data protection measures for patient information
Contractor shall not be subject to an “unresolved” finding for recovery under Section 9.24 of Ohio Revised Code.
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