On-Call Emergency Restoration Services

The County of San Mateo’s Department of Public Works has issued a solicitation (2026-RFP-00084) seeking qualified firms to provide On-Call Emergency Restoration Services for County-owned facilities located throughout the County of San Mateo, California. This contract opportunity supports the Department’s mission to maintain safe, accessible facilities, which includes managing a broad portfolio of assets with a substantial annual budget and multi-divisional staffing. The services required encompass 24/7 emergency response to incidents involving water, fire, smoke, and mold damage. Contractors must be prepared to conduct testing, damage assessment, containment, remediation, comprehensive cleaning, and sanitization, including debris removal and structural repairs where necessary. The scope requires adherence to stringent safety, environmental, and regulatory standards such as OSHA, Bay Area Air Quality Management District rules, HIPAA, Section 504 of the Rehabilitation Act, prevailing wage laws, and various local ordinances. Work is generally confined to weekdays unless otherwise approved, and all services must be warranted for a minimum of 180 days following completion. The contract will be executed as an Indefinite Delivery/Indefinite Quantity (IDIQ) type, allowing the County to issue task orders on an as-needed basis within an aggregate funding limit not to exceed $2 million. Proposal submissions are due by December 23, 2025, with an anticipated award around February 10, 2026. Evaluation will be based on a weighted trade-off analysis emphasizing technical merit (70%) over cost (30%), assessing factors such as pricing on a sample project, firm qualifications and experience, and labor rates. The agreement will include detailed standard contractual terms addressing independent contractor status, indemnification, intellectual property, insurance requirements (including general liability, automobile, and professional liability coverage), and compliance with HIPAA business associate obligations due to potential access to protected health information. Contractors are also obliged to obtain necessary permits and comply with County safety and regulatory mandates, with no assignment or subcontracting permitted without prior written consent. Inspection and acceptance will be conducted on site, with the County retaining payment withholding rights if services do not meet contract standards. Submission instructions specify electronic proposals via the County’s procurement portal, with strict formatting and timeliness requirements. Overall, this contract establishes a comprehensive framework to ensure rapid, professional, and compliant emergency restoration service delivery to County facilities.