On-Site Corrective Maintenance & User Support

The contract titled On-Site Corrective Maintenance & User Support is a small business set-aside subcontract under NAICS code 811219, issued by the Nashville Area Indian Health Service within the Department of Health and Human Services. It calls for on-site resolution of system outages, hardware and software faults, and user-reported issues, with an annual scope that includes handling exactly 12 incidents and managing 5 adds, moves, or changes. Services must be delivered at the designated place of performance in Lockport, New York, with a zip code of 14094. The opportunity was posted on July 10, 2026, and responses are due by July 31, 2026, with a deadline of 10:00 PM Eastern Time. The contracting entity has designated this as a Total Small Business Set-Aside under FAR 19.5, meaning only small business concerns are eligible to compete. All work must be performed physically on-site to ensure timely intervention and support for critical systems and user needs.