This Government Contract opportunity was posted on December 19, 2012. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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On-Site Maintenance of Defense Red Switch Network (DRSN)/Voice Over Internet Protocol (VoIP)

Awarded

FA5215-12-R-7008Federal

Submission Closed12/12/2012, 12:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 811213

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AI Contract Overview

This contract covers on-site maintenance services for secure and non-secure Defense Red Switch Network (DRSN) telephone switches and Voice over Internet Protocol (VoIP) systems, including both non-secure (VoIP) and secure (VoSIP) configurations. The equipment involved includes Raytheon switches such as the Secure Digital Switch (SDS), Remote Switching Unit (RSU), Enhanced Remote Switching Unit (ERSU), and Digital Small Switch (DSS-2A), along with Cisco Unified Call Manager (CUCM) servers and Cisco IP phones (models 7931 and 7962). Maintenance services encompass scheduled and unscheduled repairs, preventive and corrective actions, as well as database management tasks like subscriber additions, moves, deletes, backups, and reporting. The scope excludes Protected Distribution Systems, cable systems, and broader network infrastructure. Personnel assigned to this contract must possess digital telephone switch or telecommunications expertise and meet strict security requirements, including Top Secret facility clearance and Top Secret/Sensitive Compartmented Information (TS/SCI) personnel clearance. On-site support is required at multiple locations in the Pacific region—specifically Joint Base Pearl Harbor-Hickam, Yokota Air Base, Misawa Air Base in Japan, and Osan Air Base in Korea. The contract’s initial performance period runs from January 1, 2013, through December 31, 2013, with an option for an additional year. A 24/5 or 24/7 point of contact availability is mandated depending on the staffing level at each site. All maintenance and operations must follow the latest Raytheon technical manuals and applicable standards.

General Info

On-site maintenance for secure/non-secure DRSN switches and VoIP systems at Pacific military bases.

Agency

N/A

Contract Value

NAICS

811213 - Communication Equipment Repair and Maintenance

Place of Performance

Joint Base Pearl Harbor-Hickam, HI, Yokota AB, Japan, Misawa AB, Japan, and Osan AB, Korea, USA

Set-Aside

NONE

Awardee

Exelis Systems Corporation 655 Space Center Drive COLORADO SPRINGS CO 80915 USA

Award Issued Date

12/12/2012, 12:00:00 AM UTC

Documents

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Timeline

1 update

PhaseAwarded

PostedJun 6

Sources Sought

Type ChangedSep 4

Sources Sought → Presolicitation

Type ChangedSep 21

Presolicitation → Sources Sought

Notice updatedOct 3

Notice details unchanged. Attachments may have changed.

AwardedDec 12

Contract was awarded

Submission Closed

12/12/2012, 12:00:00 PM UTC

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Organization & Contact Information

AgencyN/A

Contacts1 person available

OfficeN/A

Organization / Agency

N/A

Office AddressN/A

Contacts

Rickie ShifletContract Specialist

contact@example.gov

+1 (555) 000-0000

Full Description

Services include on-site maintenance for installed secure and non-secure Defense Red Switch Network (DRSN) switches and secure and non-secure Voice over Internet Protocol (VoIP). The telephone switch types are the Raytheon Secure Digital Switch (SDS), Remote Switching Unit (RSU), Enhanced Remote Switching Unit (ERSU), and the Digital Small Switch (DSS-2A). The VoIP systems are comprised of Cisco Unified Call Manager (CUCM) servers and Cisco Internet Protocol (IP) Phones. When the CUCM system is deployed on the Government's Non-Secure Internet Protocol Router Network (NIPRNet) the system will be referred to as Voice over Internet Protocol (VoIP). When the system is deployed on the Government's Secure Internet Protocol Router Network (SIRPNet) the system will be referred to as Voice over Secure Internet Protocol (VoSIP). DRSN, VoIP, and VoSIP shall include all hardware, software/firmware, and/or Original Equipment Manufacturer (OEM) items installed at each site, to include all changes to the systems during the contract period of performance. Provide all personnel, equipment, tools, materials, and supervision to perform maintenance of DRSN, VoIP, and VoSIP. Provide fully qualified personnel with digital telephone switch or similar telecommunications knowledge. On-site technicians to provide scheduled, unscheduled, preventive, and corrective maintenance for each site's requirements. The DRSN equipment will include the Raytheon telephone switch, Raytheon Channel Encryption Units (CEU), and Raytheon Universal Multiplexer (UMUX) / Multi-Function Digital Adapter (MDA) Multiplexers. The VoIP/VoSIP system will include two cisco CUCM servers and Cisco 7931/7962 IP Telephones. Excluded from the requirement are Protected Distribution Systems (PDS), cable systems, or network infrstructure. Operate and perform maintenance on all DRSN equipment in accordance with (IAW) the latest versions of the applicable Raytheon Technical Manuals. Assist the Government with operating and maintenance activities of VoIP and VoSIP equipment. Provide database management of the systems to include subscriber add, moves, and deletes, database modification, backups, report creation, printing, backup, restore, and purging of files. Assist the Government with managing VoIP and VoSIP database at each location to include performing telephone adds, moves, and deletes. Provide Point of Contact 24 hours a day, 5 days a week for one person sites and 24 hours a day, 7 days a week including federal holiday for two persons sites. Facility/Personnel Security Clearance level required: Top Secret facility clearance and Top Secret/Sensitive Compartmented Information (TS/SCI) and Top Secret pearsonnel security clearance. The contract performance period is anticipated to run from 1 January 2013 through 31 December 2013 with a one year option period. Performance will take place at Joint Base Pearl Harbor-Hickam, HI, Yokota AB, Japan, Misawa AB, Japan, and Osan AB, Korea. The RFP and related information may only be downloaded from FedBizOpps. The solicitation is anticipated to be available on or about 21 Sep 12.

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