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Ongoing ITS Support & Maintenance Services

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Ongoing ITS Support and Maintenance Services subcontract is issued by the BRTA Administration in Massachusetts to provide comprehensive post-deployment technical support for its ITS platform. The scope of work includes help desk services, system maintenance, and troubleshooting, all of which must be delivered according to defined service level agreements. The project is based in Pittsfield, Massachusetts, and falls under NAICS code 541519. Interested parties must submit their responses by September 16, 2026, following the posting date of August 12, 2026.

General Info

BRTA subcontract for ITS technical support and maintenance in Massachusetts due September 16, 2026.

Agency

Massachusetts → BRTAA - BRTA AdministrationView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Pittsfield, MA, 01201, USA

Set-Aside

NONE

Documents

This scope was carved out of BD-26-2218-BRTAA-BRTAA-132373.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

ITS Software Procurement

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Timeline

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Organization & Contact Information

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AgencyMassachusetts → BRTAA - BRTA Administration
ContactsNo contacts available
OfficeN/A
Organization / Agency
Massachusetts → BRTAA - BRTA Administration
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Office AddressN/A
ContactsNo contact information available

Full Description

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Post-deployment technical support, help desk services, troubleshooting, and system maintenance for the ITS platform under defined SLAs.

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