This Government Contract opportunity from Florida was posted on February 23, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Ongoing Network Monitoring and Tier 1/Tier 2 Support
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The contract establishes a comprehensive framework for continuous 24/7 network monitoring and tiered technical support services to ensure optimal system performance and rapid resolution of IT issues across library operations. Service levels are defined and backed by a formal SLA, mandating guaranteed response and resolution times for incidents ranging from routine help desk inquiries to critical network emergencies. Support includes proactive maintenance to prevent downtime, incident response coordination, and direct assistance to library staff through both tier one and tier two support channels, ensuring technical problems are addressed efficiently without disrupting daily functions. The subcontract is classified under NAICS code 541512, indicating it falls within computer systems design and related services, and is issued by the IT & GIS agency under the State of Florida. The solicitation was posted on February 23, 2026, with a firm response deadline of March 23, 2026, and is open for bids through a public procurement portal. Performance is expected to be delivered remotely or on-site as required within Florida’s jurisdiction, with no specific city or address noted. No set-aside provisions or small business preferences are indicated, and the point of contact details are not provided in the posted data.
General Info
Agency
Place of Performance
FL, USASet-Aside
Documents
This scope was carved out of 26-022.
The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.
Library ERate Circuits
AI Contract Breakdown
Uniform Contract FormatNo documents to break down
The breakdown needs solicitation documents. None were found from this contract's source.
Timeline
Submission Closed
Organization & Contact Information
Full Description
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