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This Government Contract opportunity from California was posted on April 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Ongoing System Maintenance & Support

Closed
State & Local

Contract Overview

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The contract titled Ongoing System Maintenance & Support is a subcontract issued by the California office of the Secretary of State under NAICS code 541519 for post-deployment technical services. It requires the contractor to provide continuous system support including help desk assistance, bug resolution, performance monitoring, and minor enhancements, all governed by agreed-upon service level agreements. The scope focuses on maintaining system reliability and user satisfaction through proactive and responsive technical management after initial deployment. The solicitation was posted on April 28, 2026, with a response deadline of May 28, 2026, and is open for bidding under no specific set-aside classification. Performance is expected to support the agency’s operational needs without defined geographic constraints, as place of performance details are unspecified. All work must align with the California Secretary of State’s requirements for availability, response times, and quality standards outlined in the SLA, ensuring seamless functionality and minimized downtime for critical systems.

General Info

Post-deployment system support including help desk, bug fixes, performance monitoring under SLA.

Place of Performance

CA, USA

Set-Aside

NONE

Documents

0

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → Secretary of State
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Post-deployment support including help desk, bug resolution, performance monitoring, and minor enhancements under SLA requirements.

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