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Ongoing Technical Support & Help Desk Services

Active
International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract under the title Ongoing Technical Support & Help Desk Services encompasses Tier 1–2 technical support services for end users, including the resolution of technical issues, account management, and ensuring uninterrupted service delivery over a 12-month period. The scope is focused on providing responsive help desk functions to maintain operational continuity and support efficient user access to systems and services. The work is to be performed as a subcontract under the Ministry of Finance and the Public Service of the Government of Jamaica, classified under NAICS code 541519 for other computer-related services. The solicitation was posted on July 30, 2026, and all performance is expected to align with the government’s operational requirements without specified geographic limitations beyond the jurisdiction of the contracting agency.

General Info

12-month Tier 1–2 technical support and help desk services for Jamaican government operations under NAICS 541519.

Agency

Government of Jamaica → Ministry of Finance and the Public ServiceView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

JAM

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

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Organization & Contact Information

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AgencyGovernment of Jamaica → Ministry of Finance and the Public Service
ContactsNo contacts available
OfficeN/A
Organization / Agency
Government of Jamaica → Ministry of Finance and the Public Service
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Office AddressN/A
ContactsNo contact information available

Full Description

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Tier 1–2 technical support for users, troubleshooting, account management, and service continuity over the 12-month term.

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