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IT Maintenance and Help Desk Support

Active

State & Local

Response Deadline08/24/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract seeks a subcontractor to provide ongoing IT maintenance, troubleshooting, and user support services for a video sharing platform operated by the Texas Department of Transportation. Responsibilities include ensuring system reliability through proactive maintenance, rapid response to technical issues, and consistent user assistance while adhering to established service level agreements that mandate specific uptime standards and response time targets. The work is critical to maintaining operational continuity for the platform, which likely supports internal or public-facing video communications essential to the agency’s functions. The opportunity is posted as a subcontract under NAICS code 541519, which categorizes it within other computer-related services, and is open for responses until August 24, 2026. The solicitation does not specify a set-aside designation or additional organizational requirements beyond the subcontract structure. While no point of contact or detailed location information is provided, performance is expected to align with the agency’s operational needs, with all engagement managed through the designated online portal at the provided URL.

General Info

Subcontractor needed for IT maintenance and user support of Texas DOT video platform until August 24, 2026.

Agency

Texas Department Of TransportationView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

TX, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedJul 31

subcontract

Response DeadlineAug 24

Submission deadline

Response Deadline

08/24/2026, 08:00:00 PM UTCin 23 days

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Organization & Contact Information

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AgencyTexas Department Of Transportation

ContactsNo contacts available

OfficeN/A

Organization / Agency

Texas Department Of Transportation

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide ongoing troubleshooting, system maintenance, and user support for the video sharing platform, meeting SLAs for uptime and response times.

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