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This Subcontract opportunity from Texas was posted on June 3, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Ongoing Technical Support and Maintenance

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541519
New
SLED
IFB FTB-2627-00911 Genesys Software Subscriptions and Application Support Services
Solicitation # FTB-2627-00911
The California Franchise Tax Board (FTB) is soliciting bids for the renewal and procurement of Genesys software subscriptions and application support services to maintain its Enterprise-Wide Customer Service Platform II Contact Center Platform (CCP). The scope includes various Genesys products such as Framework, Voice Platform, Reporting, Nuance Speech Recognizer, and Workforce Management, with integrations for Qfiniti and Mindful Callback. Software subscriptions are paid annually in advance, while professional services are billed in arrears on a time-and-materials basis, capped at $20,000.00. Work may be performed at the FTB Central Office in Sacramento or remotely within the United States, with a requirement for 24/7 support availability. The contract will be awarded to the responsive and responsible supplier who meets all mandatory administrative, qualification, and support plan requirements and offers the lowest net cost. Bidders must submit mandatory documentation, including minimum qualifications, a support plan, a resume shell, and a confidentiality statement. Evaluation includes preferences for California Small Businesses and Disabled Veteran Business Enterprises (DVBE), though the DVBE program is waived for this solicitation while the incentive remains. All deliverables must comply with WCAG 2.1 Levels A and AA accessibility standards and be provided in MS Word, PDF, PowerPoint, and CSV formats. Final bids are due by November 24, 2026.
Franchise Tax Board

POSTED

about 17 hours ago

DEADLINE

in about 2 months
NAICS: 541519
New
SLED
AB Manager Software Maintenance
Solicitation # 582-27-19890
The Texas Commission on Environmental Quality is soliciting bids under solicitation number 582-27-19890 for annual maintenance and support services for the AB Manager database, a laboratory accreditation information system. The contract covers a period of performance from January 29, 2027, through January 28, 2028. The selected contractor will be responsible for maintaining and revising the database to manage accreditation program data, laboratory information, and proficiency testing results, ensuring integration with the TNI LAMS database. Key performance requirements include providing 24/7 real-time public access to data, maintaining page load times of three to five seconds, and allowing data retrieval in Word or Excel formats. The system must comply with the Texas Water Code, 30 TAC Chapter 25, and NELAC Institute standards. Bids are due by November 10, 2026, at 2:00 PM CST and may be submitted electronically to [email hidden] or physically to the TCEQ office in Austin, Texas. Award decisions will be based on the low line item bid, low total of line items, or a combination that serves the best interest of the State. Bidders must provide several certifications, including Texas Bidder certification, confirmation of no business dealings with foreign terrorist organizations, and compliance with COVID-19 vaccine passport prohibitions. Additionally, any vendor personnel accessing TCEQ systems must complete mandatory cybersecurity training. Payment requires a valid Employer Identification Number, and the State reserves the right to inspect services at the supplier's place of business.
Texas Commission on Environmental Quality

POSTED

about 21 hours ago

DEADLINE

in about 3 hours
NAICS: 541519
New
International
Microsoft Support Services
Solicitation # 1220-030-2026-064
The City of Surrey is soliciting proposals for Microsoft Support Services under solicitation number 1220-030-2026-064. The scope of work involves providing all labor and services necessary to support a suite of technologies, including Microsoft 365, SharePoint Online, Power Platform, Dynamics 365, and Windows Server. The service model is based on providing 100 support incidents per year, with a limit of five critical or severity-A responses, while the remaining incidents cover standard operational, administration, configuration, troubleshooting, advisory, and support requests. Proponents must define their standards for response times, available support hours, and communication channels via a support portal. To qualify, proponents must be enrolled in and maintain good standing with the Microsoft Premier Support for Partners program. Required certifications include Workers Compensation Board coverage, a City of Surrey or Intermunicipal business license, and registration with the Registrar of Companies in British Columbia. Proposals must include a comprehensive set of schedules covering the proposed agreement, statement of departures, experience and resources, technical services, and a financial proposal. Payment terms are generally based on a net 30-day basis. The procurement process is managed by Sunny Kaila, Manager of Procurement and Payables, with submissions handled through the BC Bid and City websites.
City of Surrey

POSTED

about 22 hours ago

DEADLINE

in 21 days

AI Contract Overview

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The contract involves providing ongoing technical support and maintenance for an HRIS platform following its go-live phase. Key responsibilities include system monitoring, resolving bugs, applying patches, and implementing minor enhancements to ensure the platform's continued functionality and stability. The work falls under the NAICS code 541519, which relates to specialized computer systems design services. Issued by the Gulf Coast Center in Texas, the contract is classified as a subcontract opportunity with no specified set-aside status. The solicitation was posted on June 3, 2026, with a proposal submission deadline on June 24, 2026. Specific location details for the place of performance and contact information are not provided in the contract data. The contract's focus is on maintaining system performance and addressing technical issues promptly to support ongoing HRIS operations.

General Info

Provide ongoing technical support and maintenance for HRIS platform post-go-live, resolving issues.

Agency

Texas → GULF COAST CENTER

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP06032026HR.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

REQUEST FOR PROPOSALS FOR HR-Payroll Software

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas → GULF COAST CENTER
ContactsNo contacts available
OfficeN/A
Organization / Agency
Texas → GULF COAST CENTER
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide post-go-live technical support, system monitoring, bug resolution, patching, and minor enhancements for the HRIS platform.

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