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Online Manual Technical Support & Maintenance

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International

Contract Overview

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The Online Manual Technical Support and Maintenance subcontract involves providing specialized technical services for Lincolnshire County Council safeguarding projects. The scope of work includes performing system auditing, network integration, and help desk support for prime contractors. Key responsibilities center on managing network connectivity across multi-agency partners through the use of ticketing systems and diagnostic tools, while ensuring operational stability via regular data backups and the delivery of system uptime reports. All services must be executed in accordance with ITIL service management standards to maintain high quality and consistency. This opportunity is categorized under NAICS code 541519, with a response deadline set for November 20, 2026.

General Info

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of CS0088.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Timeline

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Response Deadline

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Organization & Contact Information

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AgencyLincolnshire County Council
ContactsNo contacts available
OfficeN/A
Organization / AgencyLincolnshire County Council
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs technical support, system auditing, and network integration for prime contractors on Lincolnshire County Council safeguarding projects. Provides help desk support, executes data back-ups, and manages network connectivity across multi-agency partners using network diagnostic tools and ticketing systems. Adheres to ITIL service management standards. Delivers system uptime reports and verified data backups.

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