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Operational Maintenance and Technical Support

Active

International

Response Deadline04/27/2065, 12:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Operational Maintenance and Technical Support involves providing maintenance, repair, and technical troubleshooting for LIAS connections to support prime contractors on Shared Services Canada projects. The scope of work includes performing root cause analysis for service failures, implementing corrective mitigation strategies, and utilizing network diagnostic tools and monitoring software to ensure restored connectivity. The contract requires technicians to hold Reliability Status and mandates the delivery of formal root cause analysis documentation. This engagement is managed under the Government of Canada through Shared Services Canada and is categorized under NAICS code 541519, with performance taking place across Canada.

General Info

Subcontract for LIAS operational maintenance and technical support for Shared Services Canada projects.

Agency

Government of Canada → Shared Services Canada

NAICS

541519 - Other Computer Related Services

Place of Performance

Canada, CAN

Set-Aside

NONE

Documents

This scope was carved out of BPM014160.

The full solicitation package (16 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Local Internet Access Services (LIAS)

AI Contract Breakdown

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Timeline

PostedApr 21

subcontract

Response DeadlineApr 27

Submission deadline

Response Deadline

04/27/2065, 12:00:00 PM UTCin over 38 years

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Organization & Contact Information

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AgencyGovernment of Canada → Shared Services Canada

ContactsNo contacts available

OfficeN/A

Organization / AgencyGovernment of Canada → Shared Services Canada

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs maintenance, repair, and technical troubleshooting for LIAS connections for prime contractors on Shared Services Canada (SSC) projects. Conducts root cause analysis (RCA) for service failures and implements corrective mitigation strategies. Uses network diagnostic tools and monitoring software. Requires Reliability Status for technicians. Delivers RCA documents and restored connectivity.

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