Operational Support and Monitoring

The contract titled "Operational Support and Monitoring" involves providing day-to-day operational support to ensure system uptime, performance monitoring, and incident response throughout a contractor transition period. It is a subcontract under the Department of Health and Human Services, specifically managed by the Office of Acquisition and Grants Management, with the NAICS code 541519 indicating information technology services. The work is to be performed in the area corresponding to the zip code 22042, although the specific city and state are not detailed. This contract focuses on maintaining system stability and responsiveness during a critical transition phase, ensuring minimal disruption in operations. The contract was posted on May 27, 2026, and while details regarding organizational type, set-aside status, and a direct point of contact are not provided, the primary responsibility centers on promptly addressing incidents and continuous performance tracking. The subcontract nature of the contract suggests collaboration with a prime contractor or under a larger contract framework.