OPERATIONS AND MAINTENANCE CONTRACTOR

The Capital Region Development Authority (CRDA) is soliciting proposals under solicitation CRDA 27-011 for an Operations and Maintenance (O&M) Contractor to manage the Central Utility Plant (CUP) at the Connecticut Convention Center. The selected contractor will be responsible for the 24x7 operation, repair, and scheduled preventive maintenance of the plant to provide steam and chilled water to the Convention Center, the Hartford Marriott Downtown Hotel, and the Connecticut Science Center. The contract is a five-year agreement, though CRDA maintains the discretion to cancel it after three years. Pre-operational tasks are scheduled to begin on December 11, 2026, with full commercial operations commencing on January 1, 2027. The contractor must provide all necessary labor, materials, and equipment, ensuring all work adheres to manufacturer recommendations and environmental regulations. Key requirements include maintaining detailed energy flow logs, implementing a comprehensive water treatment program, and adhering to a strict emergency response time of 60 minutes for service calls. Performance will be monitored through a Quality Control Plan involving monthly checklists and an annual executive inspection. Proposals will be evaluated based on professional qualifications, past performance, the proposed work plan, fee proposals, and commitment to affirmative action. Financial terms consist of a fixed monthly fee for base management and staffing, with additional hourly rates for engineering and electrical support, while spare parts and consumables are reimbursable. Bidders must submit a technical and pricing proposal by November 20, 2026. Required documentation includes personnel résumés, an organizational chart, and various state certifications regarding campaign contributions and ethics laws. All workmanship is warranted for at least one year or the duration of the manufacturer's warranty.