Palo Alto Enterprise Licensing & Support

The University System of New Hampshire (USNH) issued solicitation USNH-212026930 to renew its Palo Alto Networks Enterprise License Agreement (ELA) and Enterprise Support Agreement (ESA) Premium Support. The primary objective of this procurement is to ensure continuous network security operations through the activation of enterprise licenses and the provision of ongoing technical support, including access to threat intelligence and security updates. The solicitation opened on February 23, 2026, with a response deadline of April 3, 2026. Qualified firms are required to submit proposals using specific templates, including a pricing workbook, asset inventory, and a Master Service Agreement template. Mandatory requirements for award include compliance with PCI DSS standards, adherence to USNH terms and conditions, and verification that the vendor is not debarred or suspended. While the contract is categorized as an award notice for Riptide Technologies, LLC, specific pricing, performance periods, and detailed evaluation weights were not disclosed in the available documentation. Primary coordination for this effort is managed by Hilary Neal.