Parks Canada Radio Dispatch Upgrade Project – Banff and Jasper National Parks

5P420-22-0277/A Parks Canada Radio Dispatch Upgrade Project – Banff and Jasper National Parks BIDS RECEIVED BY FAX AND EMAIL WILL BE ACCEPTED AS OFFICIAL. PARKS CANADA IS NOT CURRENTLY ACCEPTING BIDS VIA SAP ARIBA, YOU MUST SUBMIT YOUR BID VIA FAX OR EMAIL AS INDICATED IN THE SOLICITATION DOCUMENT. BIDS RECEIVED IN-PERSON OR BY COURIER WILL NOT BE ACCEPTED. The only acceptable email address for responses to the bid solicitation is soumissionsouest-bidswest@canada.ca. Bids submitted by email directly to the Contracting Authority or to any email address other than soumissionsouest-bidswest@canada.ca will not be accepted. The only acceptable facsimile for responses to bid solicitations is 1-866-246-6893. The maximum email file size that Parks Canada is capable of receiving is 15 megabytes. The Bidder is responsible for any failure attributable to the transmission or receipt of the emailed bid due to file size. The Bidder should be cognisant of the size of the email as a whole, and not only the attachments. Please take into consideration that some attachments, when sent, may be resized during the email transfer. If the email size is too large, the Bidder should send the bid in multiple emails properly labeled with the solicitation number, project name, and indicate how many emails are included (ex. 1 of 2). Emails with links to bid documents will not be accepted. Bid documents must be sent as email attachments. REQUIREMENT The objective of this project is to replace the two Zetron 4000 dispatch systems with a new IP-based dispatch system that spans both main dispatch locations and that supports integration with a wide range of external IP-based interfaces across multiple physical locations. Parks Canada currently operates two independent emergency dispatch centers, one located in the town of Banff, AB and one in the town of Jasper, AB. Both sites operate an antiquated Zetron 4000 series ‘hard-wired’ radio dispatch system that is no longer sufficient to meet the needs of Parks Canada. The installation window for this project is expected to be in the Fall of 2023 (Oct-Nov 2023). The exact implementation schedule is to occur in accordance with the Contractor’s proposal, subject to review and approval by Parks Canada Agency. The Contractor is to perform system assessment work and planning to coincide with this implementation window. The implementation of the dispatch upgrade will be done in two distinct phases: (1) Banff Dispatch will be installed and achieve operational status, followed by (2) Jasper Dispatch will be installed and achieve operational status, thus bringing full system functionality and site redundancy features online. PERIOD OF CONTRACT / DELIVERY DATE The period of the Contract is from date of Contract to November 30, 2024 inclusive. The Contractor grants to Canada the irrevocable option to extend the term of the Contract by up to two (2) additional one (1) year period being as follows: December 01, 2024 to November 30, 2025, and December 01, 2025 to November 30, 2026 inclusive under the same conditions. The Contractor agrees that, during the extended period of the Contract, it will be paid in accordance with the applicable provisions as set out in the Basis of Payment. ENQUIRIES All enquiries of a technical and contractual nature are to be submitted to the Contracting Authority. Enquiries regarding this solicitation must be submitted in writing and should be received no later than ten (10) calendar days prior to the date set for solicitation closing to allow sufficient time to provide a response. Enquiries received after that time may result in an answer NOT being provided. INFORMATION National Parks Regulations require that all work is to be performed in accordance with the ordinances, laws, rules and regulations set out in the National Park Act. Bidders that consider themselves qualified to provide this Work and intend to submit bids on this project should obtain documents from the Government Electronic Tendering Service through the Government of Canada tendering service at www.canadabuys.canada.ca/en/tender-opportunities. Addenda, when issued, will be available from the Government of Canada tendering service. Bidders that elect to base their bids on documents obtained from other sources do so at their own risk. Late submissions will not be considered. The Crown retains the right to negotiate with suppliers on any procurement. Documents may be submitted in either official language of Canada. Parks Canada has made every effort to provide equivalent documents in both official languages, however, if you find any discrepancies between the English and French documents, please notify the contract officer listed in this opportunity as soon as possible so that we can rectify the situation.