Patient Appointment Scheduling Services – Pacific Region

The contract involves providing centralized appointment management services for military treatment facilities across the Pacific region. The scope includes handling scheduling, rescheduling, and cancellations of patient appointments utilizing the MHS GENESIS system, which is the electronic health record platform used by the Department of Defense. This ensures streamlined and efficient management of patient visits within the military healthcare system. Awarded as a subcontract under an 8(a) competed set-aside, the contract supports the Defense Health Agency's efforts to enhance healthcare delivery within military treatment facilities. The NAICS code for this contract is 621498, which corresponds to outpatient care centers, indicating the specialized focus on healthcare scheduling. Responses to the solicitation are due by June 22, 2026, highlighting a structured timeline for contractor engagement in this critical administrative function.