This Sources Sought opportunity from Department Of Health And Human Services was posted on April 30, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Phone System Maintenance and Support Services for IHS, Lockport Service Unit
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
This contract action is a sources-sought notice issued by the Indian Health Service’s Nashville Area Office to conduct market research for Phone System Maintenance and Support Services at the Lockport Service Unit in Lockport, New York. The intent is to identify qualified vendors capable of providing comprehensive support for the Mitel MiVoice Business Phone System, including hardware and software maintenance, firmware updates, SIP trunking, VoIP configuration, 24/7 remote and on-site support, system audits, and compliance with federal security standards. The requirement is for a base year beginning October 1, 2026, with four optional one-year extension periods through September 30, 2031. The NAICS code is 811210 with a size standard of $34.0 million in annual receipts, and the procurement is specifically set aside for Indian Small Business Economic Enterprises under the Buy Indian Act and HHSAR 326.601. Respondents must be registered in SAM, provide their UEI, and submit an interest statement of no more than one page; Native American-owned businesses must also complete the IEE Representation Form. All personnel performing work must be U.S. citizens or lawful permanent residents and undergo federal suitability determinations per HSPD-12 and FIPS PUB 201, with access to federal facilities and systems governed by HHS, FISMA, NIST SP 800-53, and HIPAA requirements. Contractors bear full responsibility for obtaining clearances, returning government-issued credentials, and ensuring subcontractors comply with identity verification obligations under FAR 52.204-9. Responses are due via email by May 7, 2026, to the Contract Specialist, and no proprietary or classified information should be included. This notice does not constitute a solicitation or a commitment to award a contract.
General Info
Place of Performance
Lockport, NY, 14094, USASet-Aside
Timeline
Submission Closed
Organization & Contact Information
Full Description
THIS ANNOUNCEMENT IS NOT A SOLICITATION AND IS BEING USED FOR THE PURPOSE OF MARKET RESEARCH ONLY.
Subject: Phone System Maintenance and Support Services for the Indian Health Service, Lockport Service Unit in Lockport, New York
Classification
- Product Service Code: DG11 – IT and Telecom – Network: Telecom Access Services
- Proposed NAICS Code: 811210 – Electronic and Precision Equipment Repair and Maintenance
- SBA Size Standard: $34.0 million
Description
This Sources Sought Notice is a means of conducting market research in accordance with FAR 5.101. The purpose of this notice is to identify potential sources who can provide Phone System Maintenance and Support Services for the Indian Health Service (IHS), Nashville Area Office (NAO), Lockport Service Unit in Lockport, New York.
The Government is seeking input to determine the availability of vendors who meet the definition of an “Indian Economic Enterprise” (HHSAR 326.601), and also/or sources that meet the small business size standards under the associated NAICS. The result of this market research will contribute in determining the method of procurement and acquisition strategy. This notice does not commit the Government to issue a solicitation or make an award.
Description of Services: The Contractor shall provide Phone System Maintenance and Support Services. Refer to attached Statement of Work (SOW) for more detail and requirements.
Estimated Duration of Requirement: Base Year plus four 12-month option years.
Place of Performance: IHS Lockport Service Unit in Lockport, New York.
Instructions to Industry: All capable sources shall express written interest by responding to this sources sought notice via email to contact@example.gov with the following information:
1. Company name, address, email address, website address, telephone number, and business size/type (i.e., small business, 8(a), woman owned, veteran owned, Native American owned, etc.).
2. Company Point of Contact’s Name, telephone number, and e-mail address.
3. System for Award Management (SAM) Unique Entity Identifier (UEI) number, expiration, and registration status. All respondents must register on the SAM located at https://www.sam.gov.
4. Applicable company GSA Schedule number or other available procurement vehicle.
5. Interest/Capability Statement (no more than 1 page)
6. If American Indian/Native American owned business, then complete attached IEE Representation form.
*Responses must be submitted via email to the Primary POC no later than the specified closing date.
Confidentiality: No proprietary, classified, confidential, or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s).
Attachments:
• Statement of Work (SOW)
• IEE Representation form (as applicable)
Primary POC:
Courtney Davis
Contract Specialist
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