POL | ABIS Technical Service & Support

The San Francisco Police Department (SFPD) has issued a Request for Proposals (RFP) under solicitation number SFGOV-0000009718 seeking qualified vendors to provide comprehensive technical services and ongoing support for its Automated Biometric Identification System (ABIS). This contract focuses on stabilizing, maintaining, and enhancing the Cogent 6 Oracle-based ABIS platform, ensuring compliance with Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) security standards. The required services encompass 24/7 system maintenance, preventive upkeep, troubleshooting, implementation support, and expert consultation to improve system efficiency, security, and integration with third-party biometric data systems. Proposers must demonstrate at least ten years of relevant experience supporting SFPD fingerprint systems to meet mandatory minimum qualifications. The solicitation includes detailed attachments such as the scope of services, contract terms, proposer questionnaires, and a price proposal template, outlining all submission and evaluation requirements. The solicitation is structured as a three-year indefinite delivery, indefinite quantity (IDIQ) contract with an option to extend for up to six additional years. Key dates include proposal issuance on August 2, 2024, a question cutoff on August 9, 2024, and proposal submission deadline on August 23, 2024. Evaluation factors prioritize the written technical proposal (55% weighting), price proposal (40%), and acceptance of City terms (5%), with an optional oral interview phase potentially adding 25 points for a best value award decision. Local Business Enterprise (LBE) status is incentivized through bid discounts and evaluation credit. Contractors must comply with San Francisco’s Health Care Accountability Ordinance, Minimum Compensation Ordinance, and First Source Hiring Program, requiring submission of related declarations and workforce projections. Although formal Federal Acquisition Regulation (FAR) clauses are not directly included, the contract will incorporate City-specific terms detailed in an attachment not provided here. The place of performance is San Francisco, California, primarily at SFPD facilities, with no specified packaging or shipping requirements. Proposers must submit all components electronically via the City's Supplier Portal or via contact with the designated contract manager, Vincent Lee, following strict proposal formatting and documentation guidelines to ensure responsiveness and compliance.