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Post-warranty Preventive Maintenance and Repair Services for a PerkinElmer NexION 5000 ICPMS system

Closed

75F40126Q135228Federal

Submission Closed07/28/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

The U.S. Food and Drug Administration’s National Center for Toxicological Research is seeking post-warranty preventive maintenance and repair services for a PerkinElmer NexION 5000 ICPMS system, serial number 816N1091701S, which is critical for heavy metal analysis in toxicological research. This requirement, classified under NAICS code 811210 with a $34 million small business size standard, is open to full and open competition without any set-asides. The contractor must provide one annual on-site preventive maintenance visit with parts included and unlimited on-site corrective repairs within three business days if remote troubleshooting fails after two days. All services must be conducted by OEM-certified technicians using only genuine OEM parts, following manufacturer specifications and service bulletins. The service agreement includes unlimited technical support via phone and email from 7:00 AM to 5:00 PM Central Time, Monday through Friday, excluding federal holidays, as well as access to all OEM software, firmware, and application updates. Pricing must cover labor, travel, and all replacement components. The contractor is required to deliver detailed field service reports for every repair or maintenance event, including equipment identifiers, work performed, tools used, technician details, hours logged, and parts replaced. Additionally, a summary report must be submitted to the FDA Contracting Officer’s Representative and Contract Specialist after each service. Performance is mandated at the FDA/NCTR facility in Jefferson, Arkansas, with all deliveries including shipping, handling, installation, and inside delivery. The contract period runs from September 30, 2026, to September 29, 2027, with responses due by July 28, 2026.

General Info

Post-warranty maintenance and repair for PerkinElmer NexION 5000 ICPMS with OEM-certified technicians, genuine parts, and unlimited corrective service.

Agency

Department Of Health And Human Services → FDA Office Of Acq Grant SvcsView Agency

NAICS

811210 - Electronic and Precision Equipment Repair and MaintenanceView NAICS

Place of Performance

Jefferson, AR, 72079, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed

PostedJul 21

Presolicitation

Response DeadlineJul 28

Deadline has passed

Submission Closed

07/28/2026, 06:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Health And Human Services → FDA Office Of Acq Grant Svcs

Contacts1 person available

OfficeRockville, MD, 20852, USA

Organization / Agency

Department Of Health And Human Services → FDA Office Of Acq Grant Svcs

View Agency Profile

Office AddressRockville, MD, 20852, USA

Contacts

Warren Dutter

contact@example.gov

+1 (555) 000-0000

Full Description

The associated North American Industry Classification System (NAICS) code for this acquisition is 811210 - Electronic and Precision Equipment Repair and Maintenance; the applicable Small Business Size Standard is $34 million. This requirement is solicited for full and open competition.

Background:

The U.S. Food and Drug Administration (FDA), National Center for Toxicological Research (NCTR), requires Post-warranty Preventive Maintenance and Repair Services for a PerkinElmer NexION 5000 ICPMS system.

The PerkinElmer NexION 5000 ICPMS system is essential for analysis of heavy metals in support of toxicological studies at NCTR.

The PerkinElmer NexION 5000 ICPMS system is not currently covered under a service contract.

System Components: PerkinElmer NexION 5000 ICPMS, Serial Number: 816N1091701S

Preventive Maintenance and Repair Service Minimum Performance Requirements:

1. The Contractor shall provide one (1) scheduled on-site planned preventive maintenance visit (including parts) per year.
2. The Contractor shall provide unlimited On-Site Corrective Maintenance/Repairs within 3 business days of call for service where problems cannot be resolved remotely after 2 business days.
3. All Preventive Maintenance and repairs shall be performed on-site by formally

trained and certified technicians/engineers, following Original Equipment

Manufacturer (OEM) specifications, manuals, and service bulletins, using OEM

replacement parts, components, subassemblies, etc.

1. The service plan shall include access to OEM technical developments, repair procedure bulletins, and unlimited software, firmware, and application updates.
2. The Contractor shall provide OEM -certified replacement parts.
3. The Contractor shall include unlimited technical support (via phone and email) on software and hardware and troubleshooting with the equipment issues, Monday through Friday (excluding Federal Holidays) 7:00AM – 5:00PM Central Time.
4. All maintenance/repair pricing shall be inclusive of labor, travel, replacement parts, components, subassemblies, etc. for the system.

Deliverables: Service Records and Reports - the Contractor shall, commensurate with the completion of each service call (inclusive of warranty service), provide the end-user of the equipment with a copy of a field service report/ticket identifying the equipment name, manufacturer, model number, and serial number of the equipment being serviced/repaired and detailing the reason for the service call, a detailed description of the work performed, the test instruments or other equipment used to affect the repair or otherwise perform the service, the name(s) and contact information of the technician who performed the repair/service, and for information purposes, the on-site hours expended, and parts/components replaced. In addition, the Contractor shall provide a written report to the FDA COR and Contract Specialist, summarizing all maintenance and repair activities (including warranty work) each time service and/or repair is performed.

Place of Performance:

FOB Point Destination. All items shall include shipping, handling, installation, and inside delivery to the destination identified herein.

FDA/NCTR

Building 14, Room 1009

3900 NCTR Road

Jefferson, AR 72079

Period of Performance: 09/30/2026-09/29/2027

All responsible sources may submit a quotation, bid, or proposal, as appropriate, which will be considered by the agency.

For information regarding this notice, please contact Warren Dutter at 301-796-2486 or email warren.dutter@fda.hhs.gov.